Field Support Technician – Food Manufacturing

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $75k - $100k / year

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Cozzini, LLC.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1905

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Cozzini, LLC. is a leading provider of food processing equipment, specializing in grinding, blending, emulsion, material handling, and slicing systems. With over 100 years of experience, Cozzini offers both high-volume solutions and smaller, scalable equipment to meet diverse customer needs. The company also provides expertise in new product development and collaborates with clients to enhance productivity and quality in food processing operations.

📋 Description

• Perform equipment installation, setup, commissioning, and startup activities at customer sites • Conduct operational testing and verify equipment performance prior to customer acceptance • Support equipment launches, production runs, and process validation activities • Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and control-system issues • Troubleshoot PLC-based machinery and collaborate with engineering or technical support teams • Respond to urgent service requests and support critical production events • Analyze recurring equipment concerns, identify root causes, and implement corrective actions • Complete preventive maintenance services and equipment inspections • Recommend repair strategies, equipment modifications, and maintenance improvements • Provide remote troubleshooting through phone, email, and virtual support channels • Instruct customer operators and maintenance teams on equipment operation, safety, troubleshooting, and maintenance procedures • Develop and maintain customer relationships while delivering professional service and support • Serve as a technical partner focused on customer productivity, efficiency, and equipment uptime • Document service work, installations, inspections, and maintenance activities • Maintain assigned tools, service equipment, and replacement-parts inventory • Follow applicable safety regulations and customer-specific safety standards

🎯 Requirements

• 1+ year of field service experience, preferably in food or meat processing • Strong electro-mechanical troubleshooting and repair skills • Familiarity with PLCs and control systems • Ability to read schematics, diagrams, and technical manuals • Strong problem-solving and customer service skills • Effective communication skills with both technical and non-technical users • Ability to work independently and manage travel-based assignments • Willingness to travel extensively, including occasional after-hours support • Valid driver's license required • Follow OSHA requirements and Lockout/Tagout procedures • Willingness to work throughout North America

🏖️ Benefits

• Comprehensive Medical Coverage • Dental Insurance • Vision Care Benefits • Health Savings Account (HSA) with company contributions • Flexible Spending Account (FSA) with employer contributions • Employer-Paid Life Insurance • Employer-Paid Short- and Long-Term Disability Coverage • Employee Assistance Program (EAP) • Paid Time Off • Paid Company Holidays • 401(k) Retirement Plan with Company Match • Ongoing Technical Training and Professional Development Programs • Bonus and incentive pay