
51 - 200 employees
Founded 2007
☁️ SaaS
🤝 B2B
🤖 Artificial Intelligence
💰 Seed Round - CustomerGauge on 2020-01
SaaS • B2B • Artificial Intelligence
CustomerGauge is a B2B customer experience (CX) platform that captures account-level, real-time feedback and ties Net Promoter Score (NPS) and other signals directly to revenue, risk, and financial outcomes. The platform emphasizes Account-Centric and Revenue-Based NPS, provides dashboards and analytics (including a Monetize CX view), and includes AI-driven agents (Gaige AI) that analyze unstructured feedback and generate response recommendations and action signals. CustomerGauge is sold as a SaaS solution for B2B companies across industries (manufacturing, CPG, logistics, technology, services) to protect and grow account revenue by surfacing churn risk, expansion opportunities, and prescriptive playbooks for closing the loop with customers.
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Selected: 🇺🇸 United States – Remote USA.
Selected: 🆕 Date Added.
🕒 September 16
Presales solutions principal guiding enterprise sales of CustomerGauge's B2B customer-feedback platform. Designing NPS/CX solutions, demos, integrations, and proofs of concept for global prospects.
🍂 Massachusetts – Remote
💰 Seed Round - CustomerGauge on 2020-01
⏰ Full Time
🔴 Lead
🔍 Pre-sales Engineer
👻 Ghost score 18%
🕒 September 16
Strategic account manager helping CustomerGauge’s B2B SaaS clients realize business value and retain accounts. Driving executive relationships, churn reduction, upsells, and cross-functional customer success.
🍂 Massachusetts – Remote
💰 Seed Round - CustomerGauge on 2020-01
⏰ Full Time
🟠 Senior
💰 Account Manager
👻 Ghost score 18%
🕒 September 16
Senior Account Services Manager implementing CustomerGauge’s B2B Account Experience software for enterprise customers. Leading CX deployments, adoption, integrations, and strategic customer outcomes.
🍂 Massachusetts – Remote
💰 Seed Round - CustomerGauge on 2020-01
⏰ Full Time
🟠 Senior
👔 Manager
👻 Ghost score 18%