Account Manager – Analyst

Job not on LinkedIn

🔥 3 minutes ago

🏈 Alabama, Arizona, +41 more states – Remote

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💵 $43.9k - $102.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Serve as the client’s main point of contact and oversee day-to-day PBM operations • Liaise between clients and cross-functional internal teams • Ensure timely and successful delivery of client requests • Build long-lasting, mutually beneficial relationships with key business stakeholders • Manage resolution status for routine to complex client business requirements • Track issues and engage internal departments and client resources through resolution • Provide routine client updates on outstanding issues • Develop practical and creative solutions for complex situations • Engage appropriate internal or client resources to drive issue resolution • Drive resolution within deadlines and ensure Client Performance Guarantees are met • Travel as required, up to 20%

🎯 Requirements

• 4 years of experience in a client services-based environment or previous account management experience • Excellent organizational skills • Excellent verbal and written interpersonal communication skills • Strong problem solving and critical thinking skills • Able to be on camera for meetings with reliable attendance • Bachelor’s Degree or equivalent work experience required • Ability to travel up to 20%, including flights, overnight stays, local travel on short notice, and other necessary travel • Prior healthcare experience managing insurance, healthcare, or benefit accounts preferred • Experience with Medicaid, Commercial, and/or Medicare Part D Plans preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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