Strategic Account Director

Job not on LinkedIn

🔥 14 hours ago

🤠 Texas – Remote

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💵 $105k - $231.1k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead, coach, and develop teams of Account Executives and Strategic Account Executives • Set strategic direction, priorities, operating expectations, role clarity, and accountability for AE and SAE teams • Foster a high-performance culture through feedback, talent development, and succession planning • Provide executive accountability and senior-level oversight for large, complex employer PBM clients • Serve as the escalation point for complex client situations and senior-level engagements • Own aggregate revenue growth, retention, and profitability for the assigned portfolio • Guide renewal and expansion strategies and identify solution expansion opportunities • Provide portfolio-level visibility into drug trend, pricing strategies, guarantees, and account economics using advanced analytics and AI-enabled modeling • Partner with finance, underwriting, and senior leaders on renewal scenarios, margin and value opportunities, and executive client discussions • Lead and influence cross-functional partners across account management, clinical, product, operations, underwriting, analytics, and implementation • Align resources, remove barriers, and advance complex client and business objectives • Provide leadership oversight for complex RFPs and renewals • Monitor pharmacy benefit management, managed care, healthcare market, legislative, and regulatory trends

🎯 Requirements

• 10+ years of experience in healthcare, account management, or related client-facing roles • Prior people leadership experience, including coaching, performance management, and talent development • Demonstrated success managing large, complex employer or health plan accounts through teams • Demonstrated executive presence and strategic acumen, including leading senior-level client discussions, presenting complex financial and PBM concepts clearly to non-technical audiences, and navigating high-stakes or escalated situations with confidence and credibility • Strong digital and AI fluency and inclusive leadership aligned with transformation agenda • Valid driver’s license and reliable, insured personal vehicle • Bachelor’s degree, advanced degree, or equivalent experience • Ability to travel up to 40%, including overnight and short-notice travel • Experience in healthcare, pharmacy benefit management, managed care, or regulated or policy-influenced healthcare environments • Strong comfort using data and analytics, including AI-enabled insights, to assess renewal risk, evaluate account economics, inform pricing and guarantee strategies, and improve portfolio performance

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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