Associate Director, Sales Operations

🔥 13 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $170k - $234k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

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Deciphera Pharmaceuticals

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

🧬 Biotechnology

Healthcare • Manufacturing • Biotechnology

Deciphera Pharmaceuticals is a biotechnology company dedicated to defeating cancer by developing innovative kinase inhibitors to improve patient outcomes. The company focuses on designing switch-control kinase inhibitors to address mechanisms of tumor and drug resistance, aiming to enhance treatment responses for patients with cancer. Deciphera has a diverse pipeline of drug candidates, including ripretinib and vimseltinib, and is committed to making a significant impact on the lives of cancer patients. As of June 2024, Deciphera is a wholly-owned subsidiary of ONO Pharma and continues to work on improving human health through its scientific innovations and patient-centric approach.

📋 Description

• Lead and execute the field operations strategy supporting commercial and medical field teams across therapeutic areas • Establish scalable processes, tools, and policies for compliant and efficient field operations • Oversee field operations processes, governance, performance standards, CRM platforms, roster systems, and reporting portals • Partner with senior commercial leadership to anticipate operational needs and deploy proactive solutions • Facilitate committees and processes for compliant incentive plan design, documentation, and administration • Develop incentive compensation plans, tracking, attainment reconciliation, payout calculations, and standardized reporting • Lead quarterly incentive compensation committee discussions and obtain stakeholder approvals • Manage territory, roster, and alignment processes, including optimized coverage models and compliant assignments • Coordinate onboarding operational components for new field hires with Training, HR, and Compliance • Govern field communications, playbooks, and process updates • Support deployment planning for product launches and field-force expansions or restructures • Oversee standardized reporting suites, dashboards, and business insights for field teams and leadership • Monitor KPIs, identify trends, and recommend operational improvements • Partner with Analytics and Data Operations to ensure data accuracy, integrity, and compliant use • Ensure processes align with FDA, OIG, and corporate compliance expectations • Maintain audit-ready documentation and field interaction controls • Lead continuous improvement projects for field operations systems and processes • Partner with Commercial, Medical Affairs, IT, Legal, HR, and Finance on field readiness • Represent Field Operations in strategic planning, governance, and launch preparation initiatives • Perform other duties and responsibilities as assigned

🎯 Requirements

• Bachelor’s degree required; advanced degree preferred • 10+ years of experience in Field Operations, Commercial Operations, Sales Operations, or related functions within biotech or pharmaceuticals • Proven experience in the development of strategic and equitable incentive compensation plans • Demonstrated leadership experience overseeing complex operational programs supporting field-based teams • Strong understanding of FDA, OIG, and industry compliance standards for field activities • Experience managing CRM systems (e.g., Veeva), field analytics platforms, and roster/alignment technologies • Proven ability to collaborate across functions and influence at senior levels • Experience supporting product launches in small–midsize biotech organizations preferred • Prior management experience leading high-performing operations teams preferred • Advanced analytical capabilities and familiarity with field insights or forecasting tools preferred • Ability to design and scale SOPs, governance models, and operational infrastructure • Strong project management skills and comfort operating in fast-paced, evolving environments

🏖️ Benefits

• Competitive salary and annual bonus • Comprehensive benefits package including medical, dental, and vision insurance • 401(k) retirement plan with company match • Generous parental leave and family planning benefits • Outstanding culture • Opportunities for personal and professional growth • Long-term incentive plan • Other incentive compensation plans (if applicable)