
1001 - 5000 employees
Founded 2012
💼 Consulting
📦 Logistics
📣 Marketing
💰 $200M Series G on 2021-06
Consulting • Logistics • Marketing
ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $86.6k - $129.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📊 Sales Operations
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1001 - 5000 employees
Founded 2012
💼 Consulting
📦 Logistics
📣 Marketing
💰 $200M Series G on 2021-06
Consulting • Logistics • Marketing
ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.
• Own intake, prioritization, and sequencing for high-priority Upsell initiatives • Facilitate the recurring enablement planning forum with Upsell business partners • Build and maintain enablement plans for Tier 1 initiatives • Translate product releases and process changes into training, documentation, and communications • Own change management and internal communications strategy • Partner with Product and Product Marketing on go-to-market requirements and adoption programs • Build enablement content, training materials, playbooks, and aids • Deliver training through instructor-led and subject-matter-expert working sessions • Serve as enablement point of contact for Upsell leadership, GTM, Post Sales, Fintech sellers, and product/revenue leaders • Represent enablement in cross-functional planning • Track initiative adoption and effectiveness against the Upsell scorecard • Refine intake and tiering processes based on rollout outcomes
• Proven enablement experience with demonstrated impact on business outcomes in a high-growth, fast-changing organization • Deep knowledge of the home services industry and ServiceTitan's product, platform, and customer base • Sales or account management experience, ideally in a B2B SaaS or post-sales motion, in addition to enablement experience • BA/BS degree • 4–6+ years of related experience in enablement, training, or GTM program management • Experience managing multiple concurrent, cross-functional initiatives • Experience running intake, prioritization, and stakeholder alignment with limited oversight • Strong track record building relationships with senior stakeholders across Product, Product Marketing, RevOps, and Sales/Account Management leadership • Exceptional written and verbal communication skills • Ability to translate product and process changes into clear, action-oriented enablement • Ability to prioritize and sequence competing high-priority initiatives in a fast-paced, ambiguous environment • Proficiency with CRMs, LMS platforms, eLearning software, and project tracking tools such as Jira and Confluence • Experience in people management or ability to motivate and lead others without direct authority
• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly rewards • Peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid options and 90% dependent coverage • FSA and HSA • 401(k) match • Telehealth options, including One Medical memberships • Parental leave and support • Up to $20k in fertility services (IUI and IVF) • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity
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