IT Support Technician

🔥 12 hours ago

🌵 Arizona, Texas – Remote

🌵 Arizona – Remote 🤠 Texas – Remote

💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Dine Brands Global

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Dine Brands Global is a publicly traded franchisor and operator of full-service casual dining restaurant brands, including IHOP, Applebee’s and Fuzzy’s. The company supports franchisees with marketing, supply chain, brand standards and operational guidance while managing corporate operations, investor relations and business responsibility initiatives. Dine Brands primarily serves consumers through its franchised and company-operated restaurants across domestic and international markets.

📋 Description

• Take incoming technical support calls or respond to requests to diagnose, troubleshoot, and resolve telecommunications, network, hardware, and software issues. • Support restaurant managers and franchise home IT staff to keep restaurants running efficiently. • Handle software, hardware, and networking issues through the helpdesk. • Use a ticketing system to log and monitor tickets. • Monitor problem management software and support systems for current outages and pending solutions. • Work with end-users and solution partners to resolve issues. • Monitor and complete project tickets for restaurants according to project-team deadlines. • Follow company policies and uphold professional standards.

🎯 Requirements

• Experience and good judgment to plan and accomplish goals while performing a variety of complicated tasks in a fast-paced work environment. • Excellent communications and interpersonal skills. • Ability to work in a team environment; highly self-motivated. • Ability to learn new technologies quickly. • Help desk experience with common PC and peripheral setup, maintenance, and repair problems. • Ability to independently research and resolve technical problems. • In-depth understanding of Android, Windows 11, Server 2019/2022, and desktop applications such as Microsoft Office. • Knowledge of DNS, DHCP, WINS, and TCP/IP. • Associate degree or higher in computers related to end-user support, desktop systems, operating systems, and/or network management.