Account Executive

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Logo of Driven Brands Inc.

Driven Brands Inc.

5001 - 10000 employees

Founded 1972

🚘 Automotive

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• Own customer relationships and serve as the primary point of accountability for assigned accounts • Build trusted-advisor relationships with key stakeholders and executive sponsors • Identify, negotiate, and close expansion opportunities within existing accounts • Learn clients’ objectives, pressures, and success measures and position tailored solutions • Ensure solutions are delivered on time and against agreed objectives • Mobilize internal teams and resolve escalations • Track and forecast key account metrics and maintain accurate pipeline data • Communicate account health, risks, and quarterly progress to stakeholders • Bring the voice of the customer to Sales, Customer Service, and Product Development • Partner with the broader sales team to uncover territory opportunities and develop scalable account strategies • Travel occasionally as required

🎯 Requirements

• Proven success managing and growing a portfolio of customer accounts in account management, key account, or sales roles • Track record of meeting or exceeding revenue targets • Ability to communicate, present, and build credibility with stakeholders at every organizational level, including executive and C-suite audiences • Experience diagnosing customer needs and delivering client-focused solutions • Strong listening, negotiation, and presentation skills • Ability to manage multiple accounts and competing priorities while maintaining attention to detail and follow-through • Working proficiency with CRM software, such as Salesforce • Proficiency with MS Office, particularly Excel • Must reside in or near the Phoenix, Arizona market • BA/BS degree in Business Administration, Sales, or a related field, or 5 years of equivalent practical experience (preferred qualification) • 3 years of experience in automotive services, retail, franchise, or another multi-site operating environment (preferred) • Familiarity with partnering across Operations, Customer Service, and Product teams to resolve customer issues at the root cause (preferred)

🏖️ Benefits

• Health and wellness benefits • Paid time off • Holiday pay • Early access to 50% of earned wages at any time through the myFlexPay program • Supplemental commissions or bonus incentives may be available depending on the role

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