Employee Relations Partner

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Logo of Dutch Bros Coffee

Dutch Bros Coffee

10,000+ employees

Founded 1992

🛒 Retail

👥 B2C

💰 Private Equity Round on 2018-09

Retail • B2C

Dutch Bros Coffee is a popular coffee chain known for its drive-thru coffee shops across the western United States. The company offers a variety of customizable coffee drinks, non-coffee options, and energy drinks, with a strong emphasis on friendly customer service and community impact. Dutch Bros encourages customer engagement through its app, which offers rewards and promotions, and maintains a dynamic social media presence to connect with its audience. The company is committed to sustainability and making a positive impact in the communities it serves.

📋 Description

• Provides expert-level investigation, triage, and resolution of workplace concerns • Supports People Business Partners and field leadership to cultivate a safe work environment • Manages the end-to-end workplace investigation process • Conducts objective, thorough, and timely investigations into workplace complaints • Leads investigative interviews via phone, video, or in-person • Maintains meticulous documentation and record-keeping within the internal ER case management database • Partners closely with legal teams to deliver objective risk-aware recommendations

🎯 Requirements

• Minimum of 5 years of progressive Human Resources experience • At least 3 years dedicated to employee relations and/or workplace investigations • Bachelor’s degree in Human Resources, Business Administration, or a related field • Proven expertise in interviewing techniques, fact-finding, and evidence gathering • Strong foundational knowledge of federal and state employment laws, • Exceptional verbal and written communication skills • Proficiency with HRIS platforms and dedicated ER Case Management software

🏖️ Benefits

• Health insurance • Paid parental leave • Education assistance • Flexible scheduling • 401K

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