Director, Employee Relations

🔥 0 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $140k - $150k / year

⏰ Full Time

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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GeneDx

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🧬 Biotechnology

🏥 Healthcare

🤖 Artificial Intelligence

Biotechnology • Healthcare • Artificial Intelligence

GeneDx is a biotechnology company dedicated to providing personalized and targeted medical care through genetic diagnosis. Leveraging one of the largest datasets for rare diseases, GeneDx offers advanced testing such as whole genome and exome sequencing. Their diagnostic solutions translate complex genomic information into actionable insights, facilitating personalized health plans, enhancing drug discovery, and improving the efficiency of healthcare systems.

📋 Description

• Design and establish GeneDx’s first dedicated Employee Relations function • Create investigation protocols, case management infrastructure, documentation standards, and escalation frameworks • Establish an ER operating model enabling PBPs to focus on strategic business partnership • Produce quarterly ER reporting on case trends, risk indicators, hotspots, and recommendations for senior leadership • Manage approximately 130 annual ER touch points, including investigations, performance-based terminations, complex coaching situations, and policy interpretation • Personally lead workplace investigations and ensure legally defensible processes and documentation • Own termination recommendations and legal outcome discussions; escalate VP+ and precedent-setting cases • Serve as primary ER interface with Legal and translate legal guidance into operational action • Build manager-facing playbooks, toolkits, and training for performance management, progressive discipline, and difficult conversations • Coach managers and PBPs to handle performance matters independently and escalate appropriately • Provide real-time employee-relations guidance to managers and PBPs • Reduce legal exposure through consistent case management and documentation • Monitor and address ER hotspots in commercial production labs and sales teams • Ensure compliance with federal, state, and local employment laws and monitor regulatory changes • Report to the VP, People Experience • Work as an individual contributor with no direct reports at launch and potential for future team growth

🎯 Requirements

• Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience) • 8+ years of progressive HR experience with 5+ years focused on employee relations • Experience building or significantly maturing an Employee Relations function • Proven experience personally owning and conducting workplace investigations • Experience supporting both production/operations and commercial/sales populations • Experience operating as a solo or near-solo ER resource and independently managing a full caseload • Strong partnership with employment law counsel and ability to translate legal risk into business action • Evidence of measurable ER outcomes, including reduced claims, improved resolution time, or increased manager capability • Preferred: experience in life sciences, biotech, diagnostics, or healthcare • Preferred: experience in a high-growth, mid-size company undergoing operational transformation • Preferred: familiarity with ER in regulated environments such as CLIA, CAP, or FDA • Preferred: PHR, SPHR, SHRM-CP, SHRM-SCP, or AWI certification • Preferred: experience with ER case management systems and HR analytics/reporting tools • Ability to communicate effectively via phone and video calls • Ability to perform sedentary computer-based work, including prolonged sitting, repetitive typing and mouse use, and visual screen work • Occasional ability to lift up to 10 pounds

🏖️ Benefits

• Competitive compensation and benefits reflecting local market practices and legal requirements • Reasonable accommodations for individuals with disabilities • Mission-driven work helping patients get diagnosed earlier • High standards, strong teamwork, and meaningful ownership • Collaboration and continuous improvement opportunities