Staff Solutions Engineer

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $100k - $120k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 0%

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Eastern Communications Ltd.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1976

🔒 Cybersecurity

🏢 Enterprise

🚗 Transport

Cybersecurity • Enterprise • Transport

Eastern Communications Ltd. is a leading provider of mission-critical communications technology, services, and infrastructure across various sectors including public safety and national security. With over six decades of experience, the company specializes in managed and support services, engineering and system design, and cybersecurity support. Eastern Communications partners with teams nationwide to ensure reliable communication solutions that are essential in life-threatening situations, proving their commitment to customer service and technical expertise.

📋 Description

• Partner with Regional Channel Managers to develop technical sales strategies • Serve as a trusted technical advisor throughout the sales cycle • Deliver technical presentations, product demonstrations, and solution workshops to drive sales enablement • Develop integrated solutions using P25, DMR, LTE/FirstNet, microwave, dispatch consoles, IP networking, and related technologies • Develop quotations, Bills of Material (BOMs), system drawings, and technical documentation • Perform RF propagation studies and coverage analysis • Provide technical support to Dealers in responses for RFPs, ensuring compliant, competitive, and compelling submissions • Research and respond to technical inquiries across various vendor product lines • Stay current on emerging communications technologies and vendor product portfolios • Provide technical sales training to Dealers on new products, engineering tools, and best practices • Provide technical pre-sales support on radio communications system opportunities for Public Safety, Industrial, Transportation, and Utility markets • Partner with Eastern's Dealer Channel and Regional Channel Managers to develop winning technical strategies and communications solutions

🎯 Requirements

• Bachelor’s degree in Engineering or equivalent experience • 5+ years in a pre-sales or system engineering role • Proven experience providing customer-facing technical pre-sales support, solution design, and engineering consultation through direct customer and Dealer engagements • Demonstrated ability to solve complex engineering challenges through sound technical judgment, continuous learning, and innovative solution design • Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Visio • Experience designing mission-critical communications systems utilizing P25 and DMR conventional and trunked radio systems, microwave backhaul, and dispatch console platforms • Experience with engineering software used for RF propagation modeling, in-building wireless (DAS) design, and microwave path analysis, including tools such as RAPTR, EDX SignalPro, IBwave, Pathloss, or equivalent platforms • Experience using AI productivity tools (e.g., Microsoft Copilot, ChatGPT, Claude, or similar) to improve engineering, proposal development, technical writing, and workflow efficiency • Remote within the Eastern or Central Time Zone • Located within approximately 50 miles from a major airport

🏖️ Benefits

• Approximately 25% travel