Implementation Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $0 - $80.3k / year

⏰ Full Time

🟢 Junior

🛠️ Implementation Specialist

👻 Ghost score 0%

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ECI Software Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏗️ Construction

📦 Logistics

💰 $21M Series C on 2002-02

Manufacturing • Construction • Logistics

ECI Software Solutions is a provider of industry-specific ERP and business management software that helps manufacturers, distributors, building supply dealers, and office-technology businesses run and scale their operations. The company delivers cloud and AI-enabled SaaS platforms—including ERP, B2B eCommerce, CRM, business intelligence, and content/fulfillment tools—aimed at optimizing inventory, accounting, order management, service workflows, and analytics. ECI emphasizes configurable, vertical-focused solutions (e. g. , Ridder iQ, Horizon, Spruce, e-automate, EvolutionX, Cognytics) and enterprise-grade cloud services for small and mid-sized B2B customers worldwide.

📋 Description

• Serve as the primary representative and go-to resource for new customers implementing ECI software solutions • Lead customer sessions to identify and document business initiatives, system/process gaps, and reporting/data analytics requirements • Implement software according to timeline, budget, scope, delivery requirements, methodology, and project agreements • Conduct requirements gathering through process reviews, systems design, fit-gap analysis, configuration, and setup • Engineer solutions for complex customer business requirements • Design and define new processes • Perform pre-implementation testing, concept validation, and user acceptance testing • Provide data migration and data formatting recommendations • Manage go-live implementation tasks and post-go-live consulting • Complete consulting recap/activity reporting • Maintain timely and accurate project and time administration • Identify and manage issues and escalations with the team lead or project manager

🎯 Requirements

• Bachelor’s Degree • Degree focus in Accounting, Supply Chain, Information Systems, or equivalent • HB (Higher Vocational Education) degree, preferably in technical business administration or business informatics • 1–3 years of experience • Software implementation or consultation experience • Strong ERP product knowledge • Understanding of common industry business practices in manufacturing, operations, distribution, and finance • Ability to present complex technical concepts clearly and concisely to users with varying levels of technical expertise via telephone and in-person • Excellent presentation and written/oral communication skills

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