Implementation Specialist

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

Where this job comes from

Posted on JobGet's careers page, not through a job board

First seen by Remote Rocketship 10 minutes ago

Logo of JobGet

JobGet

51 - 200 employees

Founded 2019

🎯 Recruiter

🏪 Marketplace

👥 HR Tech

Recruitment • Marketplace • HR Tech

JobGet is the go-to marketplace and social job network for the Everyday Worker. It’s a fast-growing app that connects service-industry job seekers (restaurants, food service, retail, hospitality, healthcare, warehouse, trucking, customer support, and more) with employers using skill-based matching to surface local, high-intent candidates. JobGet simplifies and speeds hiring by learning about job seekers and expanding employer candidate pools beyond traditional job sites.

📋 Description

• Onboard and train staff, managers, and end users at franchise and multi-location partners • Support early product adoption and help new users build strong habits • Partner with the launch team to bring new accounts and locations live smoothly and quickly • Build relationships with front-line staff and on-site managers • Call paying customers by phone and email daily to check in, answer questions, and maintain engagement • Understand partners' hiring needs • Provide customer support and training • Collect, organize, and relay customer product feedback to the Product team • Route and escalate inquiries to appropriate people and departments • Support ad hoc requests to determine the value of new features • Contribute to scalable Customer Success processes, reporting, engagement plans, and playbooks • Prioritize and manage multiple accounts and overlapping deadlines

🎯 Requirements

• 0–2 years of experience in customer success, customer service, support, account management, sales, or a client-facing role • Self-starter with an entrepreneurial mindset • Strong communication and relationship-building skills • Comfortable on the phone and building rapport quickly • Able to organize, prioritize, and manage multiple accounts and overlapping deadlines • Comfortable with technology and eager to learn new tools and platforms quickly • Sales-minded, able to identify opportunities to help customers get more value and expand platform use • Real hourly workforce experience in food service, retail, hospitality, logistics, or similar is a nice-to-have • Comfortable in a startup environment and willing to adapt quickly to change • Positive attitude, curiosity, and passion for helping partners and their teams succeed

🏖️ Benefits

• Purpose-driven organization • Flexible time off • Remote-first • Flexible work hours • Medical & dental plans • Parental leave • Employee stock options

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