Presales Solutions Architect

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 12%

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Eficode

501 - 1000 employees

💼 Consulting

📣 Marketing

🤝 B2B

💰 Venture Round on 2018-04

Consulting • Marketing • B2B

Eficode is the leading DevOps company in Europe, driving the DevOps and Agile movement and building the future of software development across 10 countries with almost 600 professionals. The company specializes in software development, DevOps, big data, and various tools including Atlassian products. Eficode offers a managed service called Eficode ROOT DevOps Platform, which incorporates over 40 preferred tools designed to enhance software creation and delivery. Their focus is on guiding customers in adopting DevOps and Agile methodologies, enabling growth and improved customer satisfaction.

📋 Description

• Lead customer discovery to understand challenges, priorities and desired outcomes • Design and shape solutions across Eficode’s portfolio of products, licensing and services • Coordinate Sales, Delivery and technology partner expertise to create technically sound, commercially viable and deliverable solutions • Provide solution governance throughout the sales cycle • Challenge scope, assumptions, estimates, risks and commitments where needed • Partner with Sales to win and grow opportunities • Support proposals, presentations, commercial discussions, upsell and cross-sell • Present solution narratives to senior technical and business stakeholders • Ensure smooth transition into Delivery with alignment on scope, outcomes, commercials, risks, dependencies and customer expectations • Use delivery feedback and lessons learned to improve propositions, solution approaches and estimating • Contribute to pipeline progression, conversion, margin and successful sales outcomes • Coach Sales colleagues and develop reusable presales tools, approaches and materials • Work collaboratively across Sales, Delivery and specialist teams • Travel to customer sites, typically around 20–25%, with occasional international travel

🎯 Requirements

• 6+ years of experience in technical presales, solutions architecture, sales engineering, technology consulting or a similar customer-facing technical role • Broad knowledge of DevOps and the software development lifecycle, including platform engineering, cloud and developer tooling • Experience shaping complex technology solutions and working alongside Sales throughout the opportunity lifecycle • Strong customer discovery and consultative skills • Ability to understand pain points and translate them into clear solution directions • Confidence and credibility presenting to and advising senior technical and business stakeholders • Understanding of how AI is changing the software development lifecycle, including developer productivity, platform engineering and enterprise governance • Commercial mindset and understanding of how technical decisions impact scope, risk and the wider opportunity • Strong communication and collaboration skills • Willingness to travel to customers within the US when needed • Experience with Atlassian, GitHub, GitLab or another DevOps/developer platform ecosystem is an added bonus • Experience selling consulting, transformation or managed services alongside technology products and licenses is an added bonus • Experience acting as a long-term technical advisor to large enterprise customers is an added bonus • Experience working across software vendors, consultancies and partner ecosystems is an added bonus • Relevant vendor certifications, architecture credentials or technical education are an added bonus

🏖️ Benefits

• 25 days’ annual leave plus public holidays • Option to purchase up to 10 additional days each year • Medical, dental and vision coverage • Life insurance • 401(k) • Free access to all Udemy courses • Unlimited free books • Remote and flexible working • Flexible work hours • Home working equipment budget • Choice of work phone, laptop and necessary equipment • Enhanced maternity and paternity leave • Two volunteering days each year • Regular team lunches, socials and industry events • Opportunities to attend major industry conferences • Competitive market-rate base salary plus commission, dependent on experience

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