Enterprise Sales Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $139k - $156k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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Everbridge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360™ platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.

📋 Description

• Partner with three to four Strategic Account Executives throughout the sales process, from opportunity qualification and discovery through solution design, evaluation, proposals, and handoff to delivery • Lead discovery with utility stakeholders to understand operations, response processes, systems, data, and desired outcomes • Recommend solutions that build support across executive, business, operations, and technical teams • Design and deliver tailored demonstrations, workshops, and evaluations showing how EEM can improve preparedness, coordination, response, and restoration • Apply knowledge of electric, gas, and water utilities to severe weather, wildfires, asset impacts, outages, crew mobilization, field safety, and customer communications • Discuss integration requirements involving ServiceNow and utility systems such as SCADA, AMI, GIS, outage or work management platforms, and IoT • Document assumptions, dependencies, and customer responsibilities • Work with Product, Services, partner, and account teams to confirm solution feasibility, manage expectations, and share customer feedback • Develop high-level solution designs and handoff materials for Everbridge Professional Services and partners • Prepare technical and functional responses for RFIs, RFPs, and security questionnaires • Demonstrate platform capabilities and address questions about APIs, architecture, availability, security, networking, telephony, and data flows • Use approved AI tools for research, discovery planning, meeting summaries, requirements analysis, demonstrations, proposals, and follow-up • Share product knowledge and reusable materials with sales colleagues • Represent Everbridge at customer events and industry forums • Participate in a targeted number of Professional Services delivery days each quarter

🎯 Requirements

• 5+ years of customer-facing experience in enterprise software sales, consulting, services, or solution engineering, ideally in presales • Experience with utilities or critical infrastructure and understanding of utility operations, emergency management, incident or outage response, restoration, and field coordination • Hands-on ServiceNow experience, including platform use, workflow configuration, IT service management, integrations, or customer solution design • Strong discovery, consultative selling, and solution design skills • Technical knowledge of SaaS, highly available architectures, cybersecurity, networking, telephony, relational data, middleware, XML/SOAP, and REST APIs • Excellent communication and presentation skills, including preparing technical materials and responding to RFPs and security questionnaires • Strong organization and time management skills • Sound judgment when using approved AI tools, including validating outputs and protecting sensitive information • Proficiency with Microsoft Office, Salesforce, and web-based business applications • A bachelor’s degree or equivalent practical experience • Willingness to travel up to 50%

🏖️ Benefits

• Healthcare benefits • Dental benefits • Parental planning benefits • Mental health benefits • Disability income benefits • Life and AD&D insurance • 401(k) plan and match • Paid time off • Fitness reimbursements • Variable compensation may be included

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