Implementation Manager

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Train customers to transition from old to new ways of thinking • Consult with customers to understand their business and recommend software best practices • Handle customer support calls during the Engagement process • Train customers and their staff online and in person • Manage data migration with high attention to detail • Nurture customer relationships and build trust • Participate in creating and updating role and department best practices • Operate across department boundaries • Increase knowledge of the software and industry • Collaborate with other departments to help customers succeed • Help customers become product experts by using all features to their fullest • Manage account implementation from sign-on through transition to a Customer Account Manager • Provide onboarding, support, training, and guidance for adoption of Brio, a SaaS-based ERP for pest control companies

🎯 Requirements

• Delivery of technology training in a corporate setting in-person and via the web • Proven ability to manage multiple projects with tight deadlines • Customer service/support • High attention to detail • Excellent written and verbal communication skills • Project development • Bachelors degree or associate degree with comparable experience • Working well across departments • Ability to prioritize and organize tasks • Data conversion or migration experience preferred • Software implementation experience preferred • Must be eligible to work without sponsorship in the United States • Willingness to work over 40 hours when necessary • Potential travel, including travel to the Corporate Headquarters in Denver, Colorado, or other office locations around North America

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Day 1 access to a robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program