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Account Executive – Enterprise, SLED

🔥 1 minute ago

☕ Washington – Remote

infoinfo

💵 $105k - $165k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

Where this job comes from

Posted on Freshworks's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Freshworks

Freshworks

5001 - 10000 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

💰 $85M Secondary Market on 2020-01

Consulting • Marketing • Logistics

Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.

📋 Description

• Expand Freshworks’ footprint within Higher Education institutions • Engage multiple stakeholders across colleges and universities • Deliver customized ITSM and EX solutions • Help institutions drive productivity and employee satisfaction through Freshworks software • Develop tailored ITSM and EX strategies for Higher Education clients • Demonstrate how Freshworks’ solutions optimize productivity and enhance faculty and staff engagement • Collaborate with administrators, IT leaders, and HR departments to address institutional challenges • Build, maintain, and execute a robust sales pipeline through medium- to long-term sales cycles • Create and present value propositions aligned with institutional goals, priorities, and budgets • Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless prospect and client experiences

🎯 Requirements

• 5–8 years of proven success in SaaS enterprise sales • Strong experience in ITSM and EX solution selling • Prior experience selling to Higher Education institutions is a strong plus • Advanced knowledge of SaaS platforms and their role in driving institutional efficiency • Hands-on experience with ITSM solutions and EX platforms designed to improve faculty and staff productivity and engagement • Mastery in solution selling and pipeline management • Strong analytical abilities to assess customer needs and provide tailored recommendations

🏖️ Benefits

• Multiple options for dental, medical, vision, disability, and life insurance • Equity + ESPP • Flexible PTO • Flexible spending • Commuter benefits • Wellness benefits • Adoption leave • Parental leave • Variable compensation where applicable • Bonus/equity may be available

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