Account Executive – Strategic

🔥 1 hour ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $127.8k - $183.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Freshworks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

💰 $85M Secondary Market on 2020-01

Consulting • Marketing • Logistics

Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.

📋 Description

• Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets • Lead the full sales cycle from prospecting through negotiation and close • Build trusted relationships with C-level executives by understanding business challenges and delivering outcome-driven value conversations • Stay informed on competitive dynamics and product innovation to represent Freshworks • Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk • Mentor and coach peers to strengthen team performance • Generate pipeline through outbound outreach, account research, executive engagement, and territory planning • Develop and maintain a high-quality pipeline supporting customer acquisition and predictable revenue growth • Collaborate with channel partners on account targeting, joint prospecting, opportunity development, and customer expansion • Maintain accurate forecasts and current account and opportunity records in Salesforce • Use sales engagement, deal collaboration, and coaching tools to advance opportunities • Travel approximately 30–40% of working time to engage customers and partners, build relationships, and participate in company events

🎯 Requirements

• Typically eight or more years of quota-carrying, closing SaaS sales experience focused on enterprise accounts • Strong track record of consistently meeting or exceeding revenue goals • Proven ability to navigate complex, medium-to-long enterprise sales cycles • Ability to foster trusted relationships with technical and executive stakeholders and deliver measurable business outcomes • Demonstrated success generating own pipeline, acquiring new customers, and converting outbound prospecting into closed business • Skilled in pipeline management and accurate forecasting • Experience selling with channel partners, including joint account targeting, prospecting, opportunity development, and customer expansion • Strong solution-selling skills • Ability to understand customer challenges and position software solutions such as ITSM, IT infrastructure, and employee experience platforms • Proficiency with Salesforce or a comparable CRM, including opportunity tracking, pipeline management, and forecasting • Experience with tools such as Outreach, Accord, or Yoodli is preferred • Collaborative and analytical, with a customer-first mindset • Ability to fulfill travel responsibilities, with or without reasonable accommodation

🏖️ Benefits

• Multiple options for dental, medical, vision, disability and life insurances • Equity + ESPP • Flexible PTO • Flexible spending • Commuter benefits • Wellness benefits • Adoption and parental leave benefits

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