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Director of Engineering

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Logo of Fullsteam

Fullsteam

1001 - 5000 employees

💳 Fintech

☁️ SaaS

🤝 B2B

Fintech • SaaS • B2B

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Lead end-to-end engineering execution across WebRezPro • Ensure predictable, high-quality delivery aligned with product roadmaps and business priorities • Partner closely with Product, Design, and QA to drive speed, quality, and measurable customer impact • Align engineering initiatives with growth objectives, including new customer acquisition, expansion revenue, payments attachment, and customer retention • Accelerate development through the adoption of AI-assisted engineering practices, including code generation, testing automation, and release optimization • Establish and uphold standards for code quality, system performance, scalability, and security • Implement best practices for automated testing, observability, incident response, and operational readiness • Drive platform modernization and technical debt reduction across the portfolio • Deploy AI-enabled tools and workflows to increase developer productivity and reduce development cycle time • Foster a culture of craftsmanship, ownership, and continuous improvement supported by data and automation • Own and evolve Pod & Sprint operating frameworks to optimize collaboration, planning, and delivery cadence • Standardize engineering practices across multiple business units • Continuously evaluate team structure, capacity, and workflows to improve efficiency and throughput • Directly manage engineer and software analyst team and develop them as strong people and delivery leaders • Build and scale high-performing engineering teams across WebRezPro • Drive recruiting, onboarding, retention, and performance management • Establish training and expectations around effective use of AI tools to elevate individual and team productivity • Serve as a technical thought partner to Product and Business Unit leaders across Fullsteam Hospitality.

🎯 Requirements

• 10+ years of software engineering experience • 5+ years in engineering leadership • Experience leading multiple teams or products within a SaaS environment • Proven track record delivering scalable, customer-facing software platforms • Strong experience building and developing team members • Demonstrated success improving delivery predictability, operational performance, and engineering quality • Ability to translate business strategy and growth objectives into technical priorities and execution • Experience in PMS industry. • Minimum qualifications include experience leading engineering across multiple business units or product lines • Background in vertical SaaS, SMB software, or payments-adjacent platforms • Experience with platform modernization, cloud-native architectures, or complex system integrations • Experience implementing AI-enabled product capabilities, developer productivity tooling, or automation at scale • Experience in growth-stage or multi-product SaaS environments.

🏖️ Benefits

• Medical • Extended Health and LTD plan • Dental • Vision • RRSP (with employer match) • Health Spending Account • Flexible paid time off

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