Cloud Application Support Engineer

🕒 2 days ago

🇺🇸 United States – Remote

💵 $75k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Application and operations support on cloud-based infrastructure in Azure and AWS. • Setup environment, deploy, and maintain .NET C# based applications in cloud environments. • Troubleshoot and resolve application or infrastructure related issues. • Collaborate with end users to address application support needs and provide technical assistance. • Apply ITIL Service Management principles across Incident, Change, Problem, and Service Request Management. • Identify opportunities for process improvements and contribute to service delivery enhancements. • Participate in disaster recovery planning and support cloud security best practices.

🎯 Requirements

• 6+ years of IT support services and project/program experience • Technical experience with AWS and/or Azure cloud platforms and associated services • InRule Business Intelligence: SSRS and SSIS • Appian (desired) • .NET C# (desired)

🏖️ Benefits

• Flexible vacation policy • Educational assistance • Comprehensive health benefits • 401(k) employer match • Leadership and technical development academies