
5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
🔥 0 minutes ago
🏄 California, New York – Remote
💵 $140k - $182.3k / year
⏰ Full Time
🟠 Senior
🧑💼 Account Executive
🦅 H1B Visa Sponsor
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5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• Drive revenue growth and bring in net new business from prospects and current customers • Sell innovative solutions to large enterprise and strategic accounts • Create and nurture strategic customer relationships • Develop executive-level relationships and strategic account plans • Communicate Genesys’s strategic vision and capabilities in relation to customer business challenges • Develop marketing and prospecting plans for territory growth • Advocate for existing customers while driving upsell and cross-sell opportunities • Lead complex enterprise sales cycles and achieve revenue targets • Own and develop the assigned territory • Provide accurate forecasting and strategic account planning • Create dynamic sales presentations with technical experts • Introduce customers to Predictive, Conversational and Generative AI innovations
• 7+ years’ experience in a direct, outside sales, quota-carrying role selling enterprise software solutions • Experience with multi-million dollar transactions and 6–24 month sales cycles within the enterprise space (F500) • Experience selling SaaS-based solutions in CX, EX, CCaaS, Customer Journey Analytics, Conversational AI or WEM preferred • Proven track record developing strategic enterprise relationships and C-level executive relationships • Experience driving innovation, growing new pipeline/business development, and developing strategic long-term account plans • Ability to communicate strategic vision and unique capabilities to customers • Experience developing marketing and prospecting plans for territory growth and new-logo account development • Ability to drive upsell and cross-sell opportunities • Experience with team selling and leading diverse account teams • Experience understanding customer needs and articulating complex technology solutions • Confirmed ability to lead complex sales cycles with successful revenue attainment • Familiarity with the MEDDPIC selling methodology • BS or BA degree or equivalent work-related experience • Ability to travel up to 50%
• Uncapped commission plan with accelerators • Medical, Dental, and Vision Insurance • Paid Parental Leave • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off • 10 paid holidays • 401(k) matching program • Adoption Assistance • Infertility treatments • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families • Mentorship, learning programs, leadership development and education support
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