Medical Information Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $145k - $158k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

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Praxis

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2002

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Praxis is a company dedicated to connecting patients with meaningful clinical trial opportunities. With a focus on creating customized recruitment programs, Praxis utilizes a variety of specialized tools and extensive experience across various therapeutic areas to ensure they reach the right patients worldwide. Established in 2002, the company emphasizes the importance of patient engagement and utilizes sophisticated data insights to enhance the patient journey in clinical research.

📋 Description

• Serve as the primary human escalation point for complex Medical Information inquiries • Provide timely, accurate, balanced, scientifically appropriate responses to healthcare professionals, patients, caregivers, specialty pharmacies, payers, and other stakeholders • Research, author, and maintain a rigorous, scalable Medical Information content library • Evaluate scientific literature and emerging data to keep content current, consistent, and accurate • Monitor escalated and AI-generated responses for quality, accuracy, consistency, and appropriateness • Improve AI response quality and coverage by strengthening response libraries, knowledge bases, and workflows • Analyze inquiry trends, frequently asked questions, and emerging information needs • Identify content gaps, educational opportunities, and improvements to the Medical Information experience • Partner with Medical, Legal, Regulatory, and other functions on material review and governance • Maintain appropriate documentation and ensure timely fulfillment of requests • Help establish scalable Medical Information content, processes, metrics, and ways of working for launch readiness and portfolio growth

🎯 Requirements

• PharmD, RN, or bachelor’s degree in a life-sciences discipline; PharmD strongly preferred • 3–5+ years of Medical Information experience in the pharmaceutical or biotechnology industry, including direct experience responding to unsolicited medical inquiries • Strong scientific judgment and ability to evaluate clinical literature and translate complex information into clear, accurate responses for different audiences • Excellent medical writing and verbal communication skills, including confidence engaging directly with healthcare professionals and patients • Experience developing and maintaining Medical Information response content • Experience with inquiry management systems and commercial or launch-stage products is strongly preferred • Curiosity about AI-enabled Medical Information and judgment to determine where technology can improve the experience and where human expertise matters most • Ability to take ownership, move with urgency, identify gaps proactively, and continuously improve work • Comfort with screen work, basic hand coordination, focus, clear communication, and regular use of computers, devices, or office equipment • Willingness and flexibility to travel as needed

🏖️ Benefits

• 99% of the premium paid for medical, dental and vision plans • Company-paid life insurance • Company-paid AD&D • Disability benefits • Voluntary plans to personalize coverage • Dollar-for-dollar 401(k) match up to 6% of eligible contributions • Long-term stock incentives • ESPP • Discretionary quarterly bonus • Extremely flexible wellness benefit • Generous PTO • Paid holidays • Company-wide shutdowns