Sales Development Representative

🕒 May 27

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Gradient Labs

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Gradient Labs is an AI-driven company focusing on automating complex customer support interactions through its powerful AI agent named Otto. This agent is designed to handle intricate customer inquiries by learning from written procedures, offering seamless integration into existing support platforms. Gradient Labs aims to enhance customer service efficiency while maintaining high satisfaction rates, enabling businesses to automate significant portions of their customer support processes without the need for coding or complex setups.

📋 Description

• As a Sales Development Representative, you'll play a critical role in driving market expansion in the Americas/Europe. • You'll lay the foundation for our sales motion by engaging with prospects across the financial services sector, helping them understand the value of our AI agent through creative, well-researched, and highly personalised outreach. • Strategic account targeting: partner with Enterprise AEs to prioritise high-conviction accounts across banking, fintech, lending, and insurance. • Multi-channel prospecting: generate pipeline through cold calling, personalised email, and LinkedIn outreach that lands with C-level buyers. • AI-powered workflows: operate and tune tools for research, enrichment, sequencing, and signal monitoring so your time goes to the highest-value interactions. • First impressions: act as the first human touch from Gradient Labs, representing us as a trusted advisor from the opening message. • Product and market expertise: build real depth in our product, the financial services market, and where AI in customer operations is heading. • Cross-functional impact: feed sharp field signal back to Marketing, Sales Ops, and Product to compound targeting, messaging, and conversion. • The craft of sales: develop the skills that take you from BDR to top-performing AE, from discovery to objection handling to stakeholder mapping.

🎯 Requirements

• Career ambition: you're hungry to develop into a world-class seller and communicate sharply, on a call and in writing. • Entrepreneurship: you're a self-starter who would rather build the playbook than wait for one. • Genuine curiosity: you ask insightful questions, listen well, and stay close to the AI category and the financial services market. • Multi-channel instinct: you use modern engagement tools across phone, email, and LinkedIn, and you're not afraid of the phone. • AI-assisted workflows: you've used tools like Clay, Apollo, or Outreach to enrich, sequence, or research at scale. • Growth mindset: you seek feedback and treat every week as a chance to get sharper. • Results orientation: you raise the bar on quota, progression, and the people around you.

🏖️ Benefits

• This is a unique chance to be part of a team working with cutting-edge technology to reshape how businesses will operate in the future. • Over the next 10 years, every company will need to embrace AI-powered operations to stay competitive, and this role puts you right in the middle of that transformation. • You’ll tackle challenging and new problems, work with some of the most exciting brands across different industries, and be surrounded by a passionate, smart team that’s driven to build something groundbreaking.