Majors Account Director – Key Customers

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Prospect for and grow existing business across the US region • Identify, nurture, and close opportunities with existing customers • Identify new opportunities within 3–5 top existing accounts across multiple functions and business lines • Develop and maintain executive-level customer relationships • Create and execute strategic plans for the defined account set • Meet and exceed individual quarterly and annual sales goals • Manage the full sales process, including prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management • Cultivate sales through outbound prospecting and inbound leads • Understand and convey the value of Grafana Cloud and Grafana Enterprise • Manage the sales pipeline in Salesforce • Manage quote creation, order processing, and day-to-day customer requests • Hand off strong customer relationships to the Customer Success team

🎯 Requirements

• 5+ years of experience in infrastructure technology sales • Demonstrated consistent goal achievement in a highly competitive environment; top 10% performer • Energetic, upbeat, entrepreneurial, tenacious team player • Adaptability and demonstrable experience in high-velocity technology companies • Excellent communication in person, online, and in writing • Ability to form strong working relationships in person and virtually • Experience using Salesforce is a bonus • Familiarity with open-source technology is a significant advantage • Experience using Command of the Message and MEDD(P)ICC is ideal

🏖️ Benefits

• Restricted Stock Units (RSUs) • 100% remote work • Career growth pathways • In-person onboarding • 30 days of annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things • Empowered, high-trust, low-ego culture • Approachable, involved, and transparent leadership