Manager, Solutions Engineering

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $234k - $278k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Build and manage a high-performing team of Solution Engineers • Own regional team build-out with sales leader counterparts • Adopt existing open-source-specific go-to-market strategies and develop new ones • Partner with Customer Experience teams to drive customer adoption and post-sale success through professional services, support, training, and customer success • Work with Marketing on regional community and adoption programs • Collaborate with Product Management and Engineering to influence the roadmap based on customer and team feedback • Attract, recruit, ramp, mentor, coach, and manage performance of Presales Solution Engineers • Balance field responsibilities with team needs as a player/coach • Provide executive sponsorship for key regional accounts and act as a customer and internal thought leader • Own regional planning, actions, outcomes, and quarterly targets • Partner with Sales leadership on funnel programs, marketing initiatives, and community/company events • Develop customer adoption programs and collateral • Ensure customer requirements are met by the product • Report on the quarter-over-quarter cadence of the team during discovery, demonstrations, stakeholder interviews, workshops, technical validation, POVs, and Mutual Account Plans • Own the team’s pipeline-generation plan in partnership with Sales leadership

🎯 Requirements

• Located in the US • 5+ years in the high tech industry, having held roles such as Developer, Sales Engineer/Architect, Manager, etc. • Direct experience mentoring, developing people and managing performance over time • Experience in Open Source selling or Cloud first/Product led sales go-to-market motion is a plus • Direct experience implementing and/or executing a formal sales methodology, Command of the Message, and qualification frameworks like MEDDPICC • Direct experience selling monitoring/data/visualization products • Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc.) is a plus • Proven ability to own a book of business, direct your own and your team’s work and initiatives to exceed quarterly targets • Proven ability to work with sales leader counterparts

🏖️ Benefits

• Restricted Stock Units (RSUs) • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things • Empowered, high-trust, low-ego culture