Senior Solutions Consultant

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $110k - $123k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Lead pre-sales discovery and solution strategy for Destination CRM Optimization & Benchmarking opportunities • Partner with Sales to understand client objectives, challenges, stakeholders, and desired business outcomes • Lead CRM Optimization & Benchmarking engagements through discovery, current-state assessment, benchmarking, gap analysis, collaborative workshops, recommendations, and roadmap development • Assess CRM workflows and business practices across lead and opportunity management, administration and permissions, organizational visibility, integrations, automation, reporting, performance measurement, and AI readiness • Translate findings into actionable recommendations spanning immediate improvements, near-term enhancements, and longer-term strategic investments • Develop and present executive-ready findings, assessment scorecards, detailed findings, opportunity prioritization, executive summaries, and implementation roadmaps • Establish a repeatable Destination CRM best-practices program • Facilitate collaboration with customers and internal subject-matter experts • Turn customer and internal expertise into scalable assets such as guidance, frameworks, playbooks, training, advisory services, reusable tools, and product input • Coordinate testing and validation of emerging practices with customers • Maintain feedback loops between customers and Granicus teams • Partner across Destination Insights, Sales, Client Success, Product, Services, and Support • Identify recurring patterns across client engagements to improve methodologies, tools, positioning, and solution offerings • Create reusable methodologies and assets for scalable CRM Optimization and advisory work • Support Sales and Client Success enablement • Serve as a trusted CRM advisor and subject-matter expert

🎯 Requirements

• 7–10 years of experience in presales, consulting, solution design, or architecture for a SaaS company • Proven track record of independently leading discovery, solution design, and internal coordination for complex opportunities • Strong executive communication skills and ability to adapt messaging based on stakeholder role and agency priorities • CRM expertise • Experience with CRM workflows, lead and opportunity management, administration and permissions, organizational visibility, integrations, automation, reporting, performance measurement, and AI readiness • Ability to lead client discovery, assessment, benchmarking, gap analysis, workshops, recommendations, and roadmap development • Ability to develop and present executive-ready findings, scorecards, executive summaries, and implementation roadmaps • Ability to facilitate collaboration with customers and internal subject-matter experts • Ability to create best-practice guidance, assessment frameworks, playbooks, training, advisory services, reusable tools, and product input • Ability to maintain customer feedback loops and collaborate cross-functionally with Sales, Client Success, Product, Services, Support, and Destination Insights • Must appropriately preserve the confidentiality, integrity, and availability of Granicus information assets • Must ensure employee and customer data privacy and complete required privacy training

🏖️ Benefits

• Flexible Time Off • Company-Wide Wellbeing Days • Work From Home Reimbursement • Multiple Health Plan Options, including a 100% employer-paid plan • Employer HSA Contributions when enrolled in a High-Deductible Health Plan • Fitness Reimbursement Program • On-Demand Mental Health Support, including Headspace and other wellness tools • Paid Parental Leave for birthing and non-birthing parents • Traditional & Roth 401(k) with a generous company match • Life & AD&D Insurance with 100% employer-paid coverage • Online Learning Platforms • Competitive Salary & Bonuses

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