Leave Solutions Manager

🔥 13 hours ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $89.2k - $148.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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Voya Financial

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Voya Financial is a leading financial services company that provides a wide range of retirement, investment, and insurance products to help individuals, families, and institutions plan, invest, and protect their future. With a focus on retirement savings and workplace benefits, Voya connects benefits and savings to simplify financial experiences and enhance financial security. The company is committed to making a positive difference by serving others through its unique culture, and has been recognized for its values and customer-centric approach. Voya also engages in initiatives like the Voya Behavioral Finance Institute for Innovation to further its mission of transforming financial care in the workplace.

📋 Description

• Manage customer relationships, education, guided implementation, growth, and retention for Leave of Absence and Disability cases • Support FMLA, Disability, PFL/PFML, company leaves, state leaves, ADAAA, stay-at-work, check-cutting, and advice-to-pay plan coordination • Consult with clients using Leave of Absence and Disability integration expertise • Understand client cultures and goals and recommend enhancements to benefit offerings • Build proactive relationships with clients, brokers, and market partners through face-to-face and in-person interactions • Manage high-profile client and broker relationships • Lead client and partner meetings and create strategic consultative content • Delegate action items and expectations to team members • Evaluate and execute opportunities to increase participation, add coverage lines, and improve client education • Create and deliver client training, marketing, and enrollment strategies • Collaborate with the sales team on partnered strategies • Develop and execute book-of-business strategies aligned with organizational initiatives, profitability and persistency targets, segment requirements, Voya’s value proposition, and customer needs • Gather market trends and competitor data and assess technology partners and platforms • Produce creative content for clients and brokers that enhances the Voya story

🎯 Requirements

• 4 year college degree or equivalency strongly preferred • 5 or more years employee benefits / insurance industry experience preferred • Required insurance licensing • Strong consultative skills; able to think broadly when problem solving and making decisions • Segment/specialty knowledge preferred • Experience in medical, disability claims, or leave management is a plus • Superior relationship building/management, interpersonal, and partnership skills • Presale expertise that can assist in the influence and sale of Voya’s value proposition • Demonstrated success in critical thinking; able to analyze data and make effective recommendations • Excellent communication, presentation, negotiation, persuasion, and conflict management skills • Ability to anticipate needs of clients and educate • Strong organizational, planning, time management and delegation skills • Strong leadership skills; ability and desire to coach and mentor others • Full understanding of underwriting and risk concepts • Full understanding of, and ability to correlate between, the entire Voya product portfolio to educate and cross-sell products/services to brokers/clients • Strong business and financial acumen • Strong computer skills • Ability to travel as needed

🏖️ Benefits

• Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Tuition reimbursement up to $5,250/year • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day • Paid volunteer time — 40 hours per calendar year • Annual cash incentives, sales incentives, and/or long-term incentives based on the role and achievement of annual performance objectives

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