Vice President, Services

Job not on LinkedIn

🔥 2 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $225k - $254k / year

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 39 days.

Apply Now

Find Similar Remote Jobs

Great Minds

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

📚 Education

Education

Great Minds is an educational company dedicated to developing high-quality instructional materials for students and teachers. It offers comprehensive curricula in mathematics, English language arts, and science, designed to build deep and enduring knowledge. Great Minds' products, such as the Eureka Math², Wit & Wisdom, and PhD Science, aim to advance equity in classrooms by engaging all learners. The company supports educators with professional learning resources and customizable teaching materials that align with state standards and focus on building essential skills and knowledge. Great Minds is committed to making educational opportunities accessible to every student and provides resources to help educators tailor instruction to meet diverse classroom needs.

📋 Description

• Serve as general manager of Great Minds’ services product line • Own the strategy, quality, and performance of professional learning and coaching services • Lead more than 200 facilitators and coaches and a services operations team • Set the services portfolio strategy, including offerings to develop, improve, scale, or retire • Define the mix of free and paid, digital, virtual, and in-person services • Use customer needs, implementation evidence, field feedback, and service performance to identify portfolio gaps and opportunities • Partner with Research & Content to develop strong, practical service content • Partner with Sales & Marketing on offering value, audience, positioning, and sales guidance • Partner with Product to build integrated training and support aligned with Great Minds’ instructional vision • Partner with Finance and Revenue Operations on pricing, cost to serve, revenue, and margin • Establish standards for high-quality professional learning and monitor delivery quality, participant learning, application, and implementation progress • Create a model for national consistency and regional stewardship • Use observation, participant feedback, and implementation evidence to improve quality and delivery • Lead selection, onboarding, certification, development, and management of over 200 full-time and part-time facilitators and coaches • Develop leaders who can observe delivery, provide feedback, and strengthen team performance • Lead Service Operations, including staffing, scheduling, deployment, capacity planning, utilization, systems, and service economics • Match workforce capacity to demand and improve fulfillment efficiency and reliability • Build scalable service models, content, workforce practices, and operating systems • Partner with Success to align services with customer goals, context, and implementation needs • Ensure facilitator and coach evidence informs customer support, portfolio decisions, and implementation understanding • Partner with Research to assess and improve educator knowledge, practice, and implementation outcomes

🎯 Requirements

• 12+ years of professional experience • 7+ years of leadership experience in K-12 professional learning, coaching, or education services • Responsibility for the quality and performance of a delivery team • Strong understanding of district leadership, purchasing decisions, implementation, and evaluating service impact • Ability to set a services strategy and translate market needs into instructionally strong, commercially viable, scalable offerings • Experience working closely with Sales and Marketing • Ability to lead through other leaders while maintaining standards for facilitation, coaching, and customer experience • Comfort using customer feedback, field evidence, financial data, and operational data • Strong cross-functional judgment and ability to work with Product, Research, Success, Sales, Marketing, Finance, and Operations • Bachelor’s degree • Resume and cover letter required • Successful completion of a background check required • Legally authorized to work in the United States • Must answer whether employment visa sponsorship will be required

🏖️ Benefits

• Equal opportunity employment • Voluntary EEO self-identification form; completion does not affect employment opportunity or terms • Base salary is offered separately from benefits and other incentives

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume