Application Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

👻 Ghost score 10%

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Logo of Hamsa

Hamsa

11 - 50 employees

Founded 2020

🤝 B2B

☁️ SaaS

B2B • SaaS

Hamsa is a front-end styling system / Webflow-style CSS kit for websites and web apps. The provided stylesheet contains global utilities, responsive layout helpers, accessibility focus states, text and border gradient presets, animations, utility classes for spacing/truncation, and other presentation rules — consistent with a UI kit, Webflow template, or design system intended to standardize site styling. The code indicates emphasis on accessibility, responsive behavior, animated gradients, and reusable CSS components rather than backend services or product details.

📋 Description

• Configure and operate AWS-based monitoring and logging tools, including CloudWatch, CloudTrail, and AWS Config • Integrate AWS monitoring with third-party tools such as Datadog, Prometheus, New Relic, and Grafana • Set up alerts, dashboards, and escalation workflows in AWS and hybrid environments • Assist with AWS IAM administration, cost monitoring, and basic security configuration under Engineering/DevOps direction • Perform active monitoring and alert triage until the function is staffed further • Create run books and SOPs for incident management • Collaborate with Engineering and DevOps to include monitoring hooks in service launches and infrastructure updates • Partner with the CISO and CCO to align monitoring practices and access controls with security and compliance requirements

🎯 Requirements

• 3–5 years of experience in Application Support or Systems Support roles, preferably in early-stage or high-growth environments • Hands-on experience with AWS monitoring, logging, and IAM administration • Familiarity with system monitoring tools and workflows; experience standing up and maintaining alerting systems • Solid understanding of incident management and user access provisioning • Strong customer service mindset with excellent written and verbal communication skills • Experience providing Level 2 support directly to SaaS clients • Demonstrated ability to work independently, make decisions, and build repeatable processes with little direction • Experience working under compliance frameworks (SOC 2, ISO 27001) in cloud environments • Familiarity with compliance-friendly IT practices, endpoint management, and incident/change management tools such as ServiceNow is a plus • Ability to work according to West Coast working hours is a plus • AWS Certified Cloud Practitioner (Foundation) is a plus

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