SRE Technical Project Manager

🕒 April 29

🇺🇸 United States – Remote

💵 $100k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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HHAeXchange

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

⚕️ Healthcare Insurance

☁️ SaaS

📋 Compliance

💰 Private Equity Round on 2021-09

Healthcare Insurance • SaaS • Compliance

HHAeXchange is a comprehensive homecare software solution that connects different stakeholders in the homecare industry, including providers, state Medicaid programs, managed care organizations (MCOs), and caregivers. It offers a platform that ensures efficiency, communication, transparency, and compliance in managing homecare services. With tools for EVV (Electronic Visit Verification), billing, payroll, scheduling, and a caregiver mobile app, HHAeXchange improves care outcomes and operational efficiency. The platform is secure and scalable, integrating various business functions for better visibility and efficiency, and is designed to support value-based care initiatives. HHAeXchange aims to streamline homecare service delivery, reduce errors, and enhance caregiver experiences.

📋 Description

• Create and refine processes for site reliability engineering teams • Partner on project delivery and facilitate incident management • Own internal communication of uptime metrics • Lead post-incident review processes and action items • Drive automation efforts in operational tasks

🎯 Requirements

• Bachelor’s degree, software and operations agile certifications. • 3-5 years project management with globally distributed teams. 1-2 years working with IT Operations and Site Reliability Engineering teams. Experience working in a healthcare data environment is a bonus. • Proficiency with Jira, on-call rotation management tools such as OpsGenie, Jira Service Management, or PagerDuty; MS Teams integrations, agile leadership with technical teams, kanban preferred. English language professional writing, and agile teamsmanship driving on- • Demonstrated experience leveraging AI hands-on for operational efficiency. Executive- or customer-facing communication experience.

🏖️ Benefits

• Competitive health plans • Paid time-off • Company paid holidays • 401K retirement program with a Company elected match • Other company sponsored programs