Regional Business Development Director

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💰 Business Development (BDR)

👻 Ghost score 25%

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Hightop Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Hightop Health is a clinician-led outpatient mental health group offering comprehensive, integrative psychiatric care across multiple clinic locations in Georgia and Texas. Their services include integrative psychiatry, intensive outpatient programs (IOP), ketamine therapy, Spravato® (esketamine) therapy, transcranial magnetic stimulation (TMS), psychiatric diagnostic assessments, medication management, and psychotherapy. Hightop emphasizes personalized, evidence-based and novel treatments for a range of mental health conditions—anxiety, depression, ADHD, insomnia, schizophrenia, PTSD, OCD, and bipolar disorder—serving patients who have not sufficiently benefited from traditional interventions. They operate Centers of Excellence, partner with affiliated practices, accept insurance, and provide both clinical care and non-clinical administrative support to affiliated physician practices.

📋 Description

• Provide strategic and operational leadership for patient demand generation and referral network development across a statewide market or service lines • Design, lead, and evaluate outreach and relationship-building strategies with community referral sources and key stakeholders • Supervise Business Development Representatives, Business Development Managers, and/or other outreach staff • Develop, implement, and update strategic business development plans for assigned markets, locations, and/or service lines • Analyze market trends, referral patterns, competitor activity, and service utilization data to identify growth opportunities and risks • Set outreach, referral, and volume targets; monitor performance and adjust strategies • Supervise CRM documentation, tracking, and compliance • Provide field supervision, coaching, onboarding, and training • Report monthly on team performance and outcomes toward BD EBITDA goals • Collaborate with clinical, operational, and marketing leadership on growth initiatives • Develop and maintain relationships with physicians, providers, therapists, hospitals, schools, employers, and community organizations • Conduct high-level partner meetings, practice visits, presentations, lunch-and-learns, and virtual or in-person meetings • Support new-location, program-launch, and service-expansion strategies • Ensure outreach and referral activities use approved materials and comply with applicable policies and regulations • Maintain a personal book of business and support new territories and higher-level accounts • Promote responsive service, timely follow-up, professional communication, and problem resolution for referral partners • Coordinate clinic tours, open houses, and program introductions • Monitor referral partner and patient satisfaction indicators and support improvement efforts • Oversee documentation of outreach activities, contacts, referral pipelines, and outcomes in CRM systems • Prepare and present reports on referral trends, outreach activity, conversion rates, and growth performance • Collaborate with clinical, intake, operations, and billing teams to address referral conversion and patient access barriers • Support accreditation readiness and compliance with Joint Commission standards • Protect patient privacy and confidentiality under HIPAA and Hightop Health privacy/security policies • Report suspected compliance issues, ethical concerns, or safety risks through designated channels

🎯 Requirements

• Bachelor’s Degree in business administration, sales or relevant field • 5-7+ years of progressive experience in healthcare business development, physician relations, or strategic outreach required • Experience in behavioral health or outpatient healthcare strongly preferred • Demonstrated track record of successfully growing referral networks and service volumes in a healthcare setting • 3-5+ years prior experience in a supervisory or leadership role overseeing business development or outreach staff required • Proficiency with CRM platforms • Comfort using data to drive decisions, monitor performance, and report outcomes to leadership • Strong presentation, negotiation, and relationship-building skills • Comfort engaging with senior leaders, clinicians, and community stakeholders • Solid understanding of outpatient healthcare operations, referral processes, and the basics of insurance coverage and access • Proficiency with standard office and collaboration software, including email, word processing, spreadsheets, presentation tools, and virtual meeting platforms

🏖️ Benefits

• Equal employment opportunity and inclusive work environment • Voluntary self-identification information is confidential and maintained separately from personnel records • Remote work arrangement