Staff Forward Deployed Engineer

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hims & hers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

🛍️ eCommerce

🧘 Wellness

Healthcare Insurance • eCommerce • Wellness

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

📋 Description

• Embed with a team. Work alongside a function for sustained periods, joining their day-to-day so you understand how they really operate. • Map how the work gets done. Build a clear picture of the function's current workflows and surface where time, handoffs, rework, and manual effort pile up. • Find where AI creates the most value. Prioritize the opportunities that will move the function's outcomes the most, and align with the team on what to tackle. • Build it in production. Ship real, AI-powered workflows that solve the problems you find, working hands-on with the team and our platform. • Scale what works. Turn proven solutions into reusable capabilities so a win with one team accelerates the whole organization. • Own the outcome. Measure success by the business results your partners achieve: revenue generated, cost saved, cycle time reduced, manual work eliminated.

🎯 Requirements

• 8+ years of professional software engineering experience. • Strong hands-on coding skills and experience delivering production systems across complex codebases. • Strong Python, plus backend or fullstack depth in one or more of: Node.js, Kotlin, Java, Go, React, TypeScript, or mobile. • Experience with cloud infrastructure (AWS, Docker, Kubernetes), CI/CD workflows, and SQL. • Working knowledge of LLMs and agentic patterns: prompt engineering, tool use, RAG and retrieval, context management, evaluation and observability, and agent orchestration with frameworks like MCP, LangChain, or similar. • The ability to get productive fast in codebases and domains you have never worked in. • Excellent communication and collaboration skills. You partner across technical and business teams, translate between them, and produce docs and findings that both engineers and non-technical stakeholders can act on.

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats