Lead Design Researcher

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $126.3k - $173.7k / year

⏰ Full Time

🟠 Senior

🔬 UX Researcher

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Apply Now

Find Similar Remote Jobs

Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Define and deliver research programs across the design process, from early exploration and strategy through ideation, prototyping, testing, and implementation • Partner with Product Design, Content Design, Product Management, Analytics, and Engineering to develop user-centered experiences for Medicare consumers • Uncover insights that drive prioritization, planning, and product-strategy decisions through an agile test-and-learn approach • Create service and product concepts using storyboarding, wireframing, and other visual mediums • Conduct current-state research and competitive benchmarking for micro-journeys • Recruit and screen candidates for research and concept testing • Develop research plans and interview guides • Train team members to conduct research and concept studies • Synthesize research findings and collaborate with product managers to add items to the backlog • Iterate requirements, concepts, and vision documentation • Collaborate with customers, operators, and leadership to propose experience improvements aligned with priority measures • Lead teams in synthesizing findings into insights and business recommendations • Collaborate and co-create with product teams and business partners to quantify concept value • Create communication artifacts defining current-state and future-state optimized experiences

🎯 Requirements

• Master's degree or higher in a research-related discipline (e.g., Design Strategy, Human Computer Interaction, Interaction Design, Human Factors, Psychology, Anthropology, Cognitive Science) • 8+ years of experience leading design research contributions in innovation, human-centered design, and/or digital product • 5+ years of experience independently managing design research programs • Exceptional communication, problem-solving, coaching and management skills • Understanding and experience with a variety of UX and design research methodologies • Experience with design thinking and agile product development environments • Only candidates with Citizenship or Lawful Permanent Residency in the U.S. will be considered • Must meet minimum home internet speeds of 25 Mbps download and 10 Mbps upload • Must work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Remote work • Occasional travel to Humana offices for training or meetings • Dedicated home workspace requirement to protect member PHI/HIPAA information • Humana may require internet service upgrades if necessary

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume