Senior OpenText Dialogue Developer

🔥 0 minutes ago

🏄 California, Illinois, +2 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🦬 Montana – Remote 🗿 South Dakota – Remote

💵 $78.4k - $107.8k / year

⏰ Full Time

🟠 Senior

🖥 Software Engineer

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Compose and configure operational and regulatory communications using approved templates and content within designated platforms • Execute communications across multiple channels (print and digital) with a focus on accuracy, compliance, and timeliness • Develop and deploy personalized, dynamic communications using OpenText Communications (Thin Client) • Collaborate with strategy teams and business partners to interpret requirements and translate them into template development • Troubleshoot implementation challenges and provide guidance on composition and development processes • Perform unit testing to ensure requirements are met and data is accurately rendered in communications • Conduct defect analysis, identify root causes, and implement appropriate resolutions • Maintain documentation, version control, and audit trails for all communication builds and updates • Participate in quality assurance reviews and contribute to process improvements that enhance efficiency and accuracy • Serve as a subject matter expert in OpenText Communications and promote scalable best practices

🎯 Requirements

• 7+ years of hands-on experience with dynamic document creation using OpenText Communications or similar Customer Communication Management tools • Strong knowledge of document composition, including layouts, style sheets, variables, repeating data tables, and document flow • Experience with logical coding concepts (e.g., IF/THEN/ELSE, loops) • Understanding of driver file mapping and variable mapping for logic and document creation • Proven ability to manage multiple priorities, track progress, and meet deadlines • Experience with defect analysis, root cause identification, and resolution • Ability to work both independently and collaboratively across cross-functional teams

🏖️ Benefits

• Health benefits effective day 1 • Paid time off, holidays, volunteer time and jury duty pay • Recognition pay • 401(k) retirement savings plan with employer match • Tuition assistance • Scholarships for eligible dependents • Parental and caregiver leave • Employee charity matching program • Network Resource Groups (NRGs) • Career development opportunities