
201 - 500 employees
Founded 1995
💼 Consulting
📦 Logistics
📚 Education
Consulting • Logistics • Education
ITHAKA is a nonprofit organization that improves access to knowledge and education worldwide by operating digital libraries and preservation services, conducting research and advising colleges, and developing tools and programs to support teaching, learning, and scholarly communication. Its suite of services includes JSTOR, Portico, and other platforms that deliver scholarly journals, books, images, and primary sources to students, researchers, libraries, and publishers, while also advancing initiatives in open access, college affordability, credit mobility, and preservation of digital collections.
🔥 13 hours ago
🚗 Michigan – Remote
💵 $112.2k - $140.3k / year
⏰ Full Time
🟠 Senior
👷 Infrastructure Engineer
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201 - 500 employees
Founded 1995
💼 Consulting
📦 Logistics
📚 Education
Consulting • Logistics • Education
ITHAKA is a nonprofit organization that improves access to knowledge and education worldwide by operating digital libraries and preservation services, conducting research and advising colleges, and developing tools and programs to support teaching, learning, and scholarly communication. Its suite of services includes JSTOR, Portico, and other platforms that deliver scholarly journals, books, images, and primary sources to students, researchers, libraries, and publishers, while also advancing initiatives in open access, college affordability, credit mobility, and preservation of digital collections.
• Design, build, and operate internal- and external-facing infrastructure, tools, and services • Advance software development, delivery, and developer experience across the product engineering organization • Build and integrate networking, security, logging, and application orchestration systems supporting products serving millions of users globally • Design identity and access management solutions that promote secure operations with low operational overhead • Create safe and reliable self-service offerings for resource provisioning and access requests • Provision infrastructure economically and build visibility and tooling for engineers • Own reliability and resiliency outcomes for core infrastructure • Turn recurring support requests into reusable capabilities • Mentor others, shape engineering practices, and collaborate across teams • Report to the Associate Director, Product Engineering as part of the Technology Enabling Services team
• 5 or more years as a platform or infrastructure engineer delivering large-scale systems • Ability to communicate clearly and effectively in writing and verbally • Demonstrated product thinking and systems thinking • Ability to self-direct near-term work and partner in developing long-term strategy • Ability to drive regular system upgrades with minimal interruption to consumers • Proven experience building cloud infrastructure with a major infrastructure-as-a-service provider; AWS strongly preferred • Proven experience managing configuration and performance of a content delivery/edge network solution such as Fastly, Cloudflare, or Amazon CloudFront • Proven experience using infrastructure-as-code solutions; Terraform strongly preferred • Proven experience operating an orchestration platform with containerized applications and ephemeral/scheduled workloads; Kubernetes a plus • Practical experience with an imperative programming language such as Python or Go • Experience with metric, log, and tracing infrastructure solutions; OpenTelemetry or Grafana a plus • Familiarity with cloud security solutions such as web application firewalls • Practical experience offering a multi-region, multi-account, or multi-cloud delivery environment a plus • Practical expertise contributing to or operating internal developer platforms, enablement tooling, or shared services • Demonstrated proficiency authoring CI/CD pipelines; GitLab CI/CD a plus • Experience developing Terraform modules for consumers to streamline resource provisioning
• Medical plan • Dental plan • Vision plan • Employer-paid 10% retirement contribution • Paid parental and caregiver leave • 22 days of paid time off • 11 paid holidays • Up to 12 sick days • Wellness benefits • Reasonable accommodations for the application or hiring process
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