Software Applications Engineer

🔥 1 minute ago

🏄 California – Remote

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💵 $114.8k - $195.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Application Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of KLA

KLA

10,000+ employees

Founded 1975

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

KLA is a leading global technology company specializing in process-control and process-enabling solutions for the semiconductor and electronics industries. It develops technologies that help in chip manufacturing, including defect inspection, metrology, and process management. KLA leverages advances in artificial intelligence and other technologies to improve quality control and performance in areas such as automotive, IoT, and 5G. Additionally, KLA is committed to diversity and social responsibility through its ESG initiatives and community investments via the KLA Foundation.

📋 Description

• Provide technical assistance, troubleshooting, and customer support for Frontline software products • Deliver customer training and implementation support for new customers, product deployments, upgrades, and new feature introductions • Support sales activities through technical discussions, customer presentations, and product feature demonstrations • Collect, document, and communicate customer feedback to support product improvements and enhancement planning • Participate in domestic and international travel to support customer engagements, implementations, training, and project activities • Support Frontline software products across the Americas and Europe • Report to the Regional Product Manager, Americas and Europe

🎯 Requirements

• Ability to work independently while collaborating effectively within a dynamic, cross-functional team environment • Strong verbal and written communication skills, with the ability to explain technical subjects clearly to customers and internal teams • Fluency in English is required; additional languages are a plus • Previous experience in customer support, software implementation, technical training, and technical project management • Working knowledge of PCB manufacturing processes and related engineering workflows are highly desirable • Administration-level knowledge of Frontline software products, including InCAM Pro, InFlow, InSight, or Genesis, is highly desirable • Experience with high-level programming languages such as Perl or Python and Oracle database management is a plus • 25% domestic and international travel • Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

🏖️ Benefits

• Medical, dental, vision, life, and other voluntary benefits • 401(K) including company matching • Employee stock purchase program (ESPP) • Student debt assistance • Tuition reimbursement program • Development and career growth opportunities and programs • Financial planning benefits • Wellness benefits including an employee assistance program (EAP) • Paid time off • Paid company holidays • Family care and bonding leave • Performance incentive programs

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