
- employees
đ¤ B2B
đ Cybersecurity
âď¸ SaaS
B2B ⢠Cybersecurity ⢠SaaS
Knowledge Services is a Managed Service Provider focused on serving both public and private sectors by delivering transformative solutions. They specialize in staff augmentation, workforce management, cybersecurity services, and survey management, utilizing proprietary technology like dotStaff⢠to streamline processes. Committed to enhancing efficiency and improving program outcomes, Knowledge Services aims to empower organizations through data-driven insights and systematic vendor management.
đĽ 15 hours ago
đŚ Maine â Remote
âł Contract/Temporary
đĄ Mid-level
đ Senior
đť Solutions Engineer
đť Ghost score 12%
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- employees
đ¤ B2B
đ Cybersecurity
âď¸ SaaS
B2B ⢠Cybersecurity ⢠SaaS
Knowledge Services is a Managed Service Provider focused on serving both public and private sectors by delivering transformative solutions. They specialize in staff augmentation, workforce management, cybersecurity services, and survey management, utilizing proprietary technology like dotStaff⢠to streamline processes. Committed to enhancing efficiency and improving program outcomes, Knowledge Services aims to empower organizations through data-driven insights and systematic vendor management.
⢠Translate client requirements into application features ⢠Collaborate with IT professionals to define specifications for new applications ⢠Design prototypes according to specifications ⢠Write high-quality source code for complete applications within deadlines ⢠Perform unit, integration, functional, and non-functional testing ⢠Troubleshoot and debug applications ⢠Evaluate, update, and enhance existing applications ⢠Develop technical documents, handbooks, system specifications, support documentation, and knowledge-transfer materials ⢠Design end-to-end systems and integrations ⢠Ensure governance requirements are met ⢠Design and automate reports and dashboards ⢠Design with data and application security in mind ⢠Design and build secure, compliant case workflows using Dynamics 365 and Power Platform ⢠Support application implementation, user acceptance testing, deployment, production stabilization, performance tuning, monitoring, and operational support ⢠Collaborate with stakeholders, analysts, architects, security personnel, and project managers
⢠3+ years with Dynamics 365 Customer Service ⢠2+ years with Power Platform ⢠Demonstrated Dataverse architecture experience ⢠Hands-on model-driven app experience ⢠Strong communication skills ⢠Bachelor's or Master's Degree in a relevant field of work or equivalent work experience (preferred) ⢠Previous case management knowledge or experience in DHHS, hospital, or healthcare systems (preferred) ⢠Experience developing Health and Human Services, behavioral health, healthcare, or case management applications (preferred) ⢠Experience with Microsoft technologies including Azure, Power Platform, and Dynamics 365 (preferred) ⢠Experience implementing HIPAA-compliant solutions (preferred) ⢠Experience designing reporting and dashboard solutions using Power BI or comparable platforms (preferred) ⢠Experience with document management and records retention systems (preferred) ⢠Experience implementing SSO, MFA, RBAC, and audit logging in regulated environments (preferred) ⢠Experience with data migration from legacy systems (preferred) ⢠Experience supporting government or public-sector technology projects (preferred) ⢠Knowledge of SDLC methodologies ⢠Knowledge of case management and electronic record systems ⢠Knowledge of relational database design, data modeling, normalization, and reporting architectures ⢠Knowledge of business process automation and workflow-driven application design ⢠Knowledge of application security, identity management, RBAC, and least-privilege access ⢠Knowledge of HIPAA Privacy and Security Rules ⢠Knowledge of 42 CFR Part 2 confidentiality requirements ⢠Knowledge of audit logging, records retention, legal hold requirements, and compliance reporting ⢠Knowledge of Section 508 and WCAG standards ⢠Knowledge of secure document management, electronic forms, repositories, and records management ⢠Knowledge of SSO and MFA authentication technologies ⢠Knowledge of reporting, dashboarding, analytics, KPI development, and operational performance measurement ⢠Knowledge of data migration strategies and legacy system modernization ⢠Knowledge of application integration patterns, APIs, data exchange mechanisms, and secure export processes ⢠Knowledge of Agile delivery frameworks, backlog management, and iterative solution development ⢠Must reside within the EST or CST time zones ⢠Must not require C2C ⢠Must not require sponsorship for a work visa
⢠Contract through the end of June 2027, with potential for extension ⢠100% remote work ⢠Equal opportunity employment ⢠Disability accommodations available upon request
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