Forward Deployed Engineer, GTM

🔥 15 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $125.4k - $179.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kong Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

💼 Consulting

📦 Logistics

🔌 API

💰 $100M Series D on 2021-02

Consulting • Logistics • API

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

📋 Description

• Prototype and deploy AI agents for customer retention, pipeline generation, GTM productivity, deal inspection, account research, opportunity updates, and meeting preparation • Create prompt templates and system instructions for accurate, consistent outputs • Define agent persona, tone, and fallback logic • Re-engineer GTM processes by connecting LLMs to GTM systems • Build and test agentic tools quickly • Document agent logic and prompt structures for scalable automation across the global GTM organization • Test system prompts, context retrieval, and model selection to improve output quality, seller adoption, and deal velocity • Track and audit production agents to fix output drift, performance gaps, and accuracy issues • Partner with GTM Analytics teams to integrate GTM data sources for real-time customer and pipeline insights • Create prompt libraries, quick-reference playbooks, and training sessions • Ensure prompts, workflows, and deployed solutions meet security, legal, and company AI standards

🎯 Requirements

• 5+ years of software engineering experience • Working knowledge of GTM strategy and AI Operations • Hands-on experience putting AI workflows or LLM agents into production • Experience creating internal documentation, toolkits and playbooks adopted at scale • Experience in a technical or cross-functional role requiring problem-solving across teams and functions • Track record of building AI-powered tools, automations, or workflows that changed how real work gets done • Clear, concise communication skills • Comfort with ambiguity and self-direction • Preferred: hands-on experience with Claude, Claude Code, MCPs, LLM APIs, custom agent frameworks, or workflow automation platforms • Preferred: background in change management, organizational development, or large-scale rollouts • Preferred: solutions engineering experience • Preferred: familiarity with Okta, Slack, Google Workspace, Salesforce, Jira, or Freshservice • Preferred: familiarity with Kong Konnect, Kong Gateway, or API management concepts • Preferred: experience helping others develop technical skills • Legally authorized to work in the country where the position will be worked

🏖️ Benefits

• Equity • Bonus • Health insurance • Dental insurance • Vision insurance • Paid holidays • PTO • Professional development opportunities and tools

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