Forward Deployed Engineer

🕒 May 27

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷🏻‍♀️ Engineer

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Logo of LatamCent

LatamCent

11 - 50 employees

Founded 2023

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

LatamCent is a staffing and recruiting firm that specializes in connecting companies in the USA with top talent from Latin America. They focus on building remote and nearshore teams for various functions including sales, marketing, and IT, leveraging their expertise to help organizations recruit, hire, and retain the top 1% of talent in the region. With a commitment to providing high-quality candidates quickly, LatamCent helps businesses reduce hiring times and costs while enhancing their workforce with skilled professionals.

📋 Description

• Lead the full deployment lifecycle for enterprise voice AI integrations, from initial configuration through production go-live and ongoing reliability • Serve as the primary technical contact for a portfolio of enterprise clients, running architecture discussions, troubleshooting escalations, and owning system health • Build and maintain monitoring infrastructure, dashboards, and alerting systems that surface issues before they become client problems • Own telephony integrations across SIP, RTP, and enterprise backend systems, ensuring secure and stable production operation • Translate client requirements into scalable solutions within platform constraints, and bring patterns back to product and engineering to close gaps • Drive a data-informed approach to deployments by designing logging and analytics systems that enable proactive optimization

🎯 Requirements

• 2–5 years in a client-facing technical role: solutions engineering, technical consulting, or deployment/implementation • Hands-on Python experience in a production context • Experience with VoIP protocols (SIP, RTP) and telephony infrastructure • Familiarity with Docker and Kubernetes for containerized deployments • Comfortable owning complex enterprise stakeholder relationships independently • Native-level English fluency • Availability during PST business hours (full overlap required)

🏖️ Benefits

• Competitive — share your expectations when you apply.

Apply Now

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