Assistant Manager, Certification

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of LegitScript

LegitScript

201 - 500 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

LegitScript is a company that provides a merchant and market intelligence platform powered by artificial intelligence, primarily serving internet platforms, e-commerce marketplaces, and payments companies. The company specializes in evaluating, mitigating, and managing third-party risk with real-time monitoring and compliance solutions. LegitScript offers products such as Xray for merchant risk intelligence, marketplace and ad monitoring, and several certification services, including addiction treatment, healthcare, and CBD certification. It partners with major platforms like Google, Amazon, and Microsoft, and collaborates with companies such as White Bullet to enhance its monitoring capabilities. LegitScript aims to ensure safety and transparency for the commercial internet through its comprehensive risk assessment and compliance tools.

📋 Description

• Partner with the Manager, Certification, to meet team goals and optimize operational efficiency and effectiveness • Manage, guide, and coach team members to foster a positive work environment • Develop and maintain process documentation, including SOPs and job aids • Monitor team and business performance, analyze data, and present findings to internal stakeholders • Conduct performance evaluations, address concerns, and recognize achievements • Hire, train, coach, and develop employees in collaboration with the Manager • Approve timecards each pay period • Lead employee one-on-ones and team meetings • Provide coverage for the Manager, Certification, during absences • Stay informed of market trends and share subject matter expertise • Exercise sound judgment when escalating questions to minimize rework • Understand team time allocation and its application to workflows and processes • Model LegitScript’s core values

🎯 Requirements

• Experience identifying inefficiencies and collaborating to resolve them through process improvement or targeted training • Strong people management skills and passion for developing staff • Strong interpersonal and communication skills, including leading group discussions and one-on-ones • Ability to coordinate and oversee large-scale or long-term projects, manage stakeholder relationships, and own deliverables • Experience leading directly or indirectly, or guiding a team through change • Proficiency with macOS, Google Workspace, and Microsoft Excel • Continuous improvement mindset • Ability to build and maintain effective working relationships while upholding high performance standards • Ability to manage multiple competing priorities in a fast-paced environment • Professional writing and reviewing others' written work • Clear professional written and verbal communication • Sound judgment and common sense • Excellent time management and independent decision-making • Strong attention to detail • Strong analytical, project management, and problem-solving skills • Growth mindset and openness to feedback and change • Ability to speak, read, comprehend, and write English • Open to candidates with a 4-year college degree in business or analytics, or an equivalent combination of education or experience • Two years of experience in a compliance-related role or industry • Visa sponsorship is not available • International remote work is not supported

🏖️ Benefits

• Competitive compensation • Flexible work options • Professional development through research, reading, and external learning opportunities

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