Director, Hotel Business Development

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🔴 Lead

💰 Business Development (BDR)

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Lindblad Expeditions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1979

✈️ Travel

Travel • Adventure Tourism • Sustainable Tourism

Lindblad Expeditions is a leader in expedition travel, offering adventurous voyages to some of the world's most remote and spectacular destinations in partnership with National Geographic. Known for intimate small-ship cruising, Lindblad provides unique travel experiences to Antarctica, the Arctic, the Galápagos, and more. Guests aboard their expeditions enjoy activities like kayaking, hiking, and wildlife watching, all while gaining insights from expert naturalists and photographers. With over 50 years of expertise, Lindblad is committed to sustainable tourism and making a positive impact in the places they explore.

📋 Description

• Advance long-term growth strategies for Lindblad Expeditions’ Hotel Operations organization • Partner with the SVP of Hotel Operations to translate enterprise and departmental priorities into executable plans, scalable processes, and measurable business outcomes • Lead Hotel Operations integration and readiness for new charter vessels, vessel transitions, and group charters • Represent Hotel Operations in newbuild, acquisition, charter, and M&A initiatives from due diligence through implementation • Manage the fleetwide guest rental and parka program, including forecasting, ordering, production, replenishment, logistics, delivery, onboard storage, inventory handling, and distribution • Lead complex cross-functional initiatives across Hotel Operations, Finance, Marine, Technical, Expedition, Sales, Marketing, HR, IT, and other functions • Develop structured integration and operational readiness plans for new vessels, programs, and partnerships • Lead brand governance across shipboard operations and related channels, including licensing and external partnerships • Ensure brand and contractual requirements are executed across shipboard touchpoints, entertainment systems, and onboard portal integrations • Establish SOPs to support compliance with partnership agreements • Support CAPEX planning, review, and tracking, including financial reporting, budget consolidation, and reconciliation with Accounting and Finance • Organize and prioritize maintenance-period work scopes with Hotel Operations and the Senior Superintendent • Prepare strategic recommendations, analyses, presentations, and decision materials for the SVP of Hotel Operations and senior leadership

🎯 Requirements

• BA/BS degree in Business, Hospitality, Operations, or related field required • 8–12 years of progressive experience in hospitality, cruise, travel, operations, strategy, consulting, or business transformation • Demonstrated experience leading complex cross-functional projects and implementing initiatives across multiple operating units • Experience with vessel integration, newbuilds, acquisitions, charters, hospitality openings, or other large-scale operational transitions strongly preferred • Strong understanding of financial planning, business cases, budgeting, and operational performance • Strong strategic thinking with the ability to translate strategy into execution • Excellent project and program management capabilities • Strong financial and analytical acumen • Ability to navigate ambiguity and manage multiple complex initiatives simultaneously • Strong cross-functional leadership, stakeholder management, and communication skills • Process improvement and change-management mindset • Ability to balance guest experience, operational requirements, financial performance, and scalability • Strong executive presentation and communication skills • Proficiency in Microsoft Office Suite and business analytics/reporting tools • Ability to read, write, and comprehend English-language policies, legal guidelines, correspondence, and memos • Ability to communicate effectively in writing and orally with a professional demeanor • Candidates for New York and Seattle positions must reside within reasonable commuting distance of the designated office

🏖️ Benefits

• Travel benefits for employees and their family • Voyage of Discovery trips for employees to travel as guests • Health insurance including Medical, Dental, Vision • 401(k) plan with employer match • Long-Term Disability, Life & AD&D Insurance • Flexible Spending Account (FSA) for out-of-pocket medical and dependent care • Pre-Tax Commuter Benefit • 7-8 Paid Holidays • 1 Floating Holiday Option • Up to 15 days of vacation (pro-rated per anniversary year) • Parental Leave • Sick/personal days per city & state ordinance • Pet Insurance discount • Hybrid work schedule for New York and Seattle office-based positions, with remote work Monday and Friday