Manager, Client Experience – HR Technology, HRIS/HCM

🕒 July 31

⛰️ Colorado, Connecticut, +10 more states – Remote

infoinfo

💵 $71k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on livingHR, Inc.'s careers page, not through a job board

First seen by Remote Rocketship July 31

Still open on livingHR, Inc.'s site. Checked 4 hours ago.

Logo of livingHR, Inc.

livingHR, Inc.

51 - 200 employees

Founded 2009

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

livingHR, Inc. is a human-centered HR consulting and talent agency that provides managed HR services, recruiting and executive search, interim/fractional HR leadership, and project-based HR transformation work. A 100% women-owned, tech-enabled firm based in Tampa with multiple U. S. offices, livingHR delivers HR operations, HR tech selection and implementation, DEIB strategy, performance and learning programs, total rewards consulting, and employer-branding and culture design for organizations of all sizes. They offer products like a career transition portal and an employee insights platform while serving clients nationwide across sectors such as tech, healthcare, financial services, professional services, and consumer retail.

📋 Description

• Own and operate human resources across industries and company sizes • Provide HR support and lead HRIS/HCM implementations for clients • Serve as an internal expert on clients' HR technology stacks • Administer and maintain core HRIS platforms, including workflows, permissions, and data integrity • Administer performance and engagement platforms for goals, reviews, and feedback cycles • Manage integrations across HRIS, performance, payroll, benefits, and downstream tools • Lead client HCM system configurations, change management, module rollouts, and system upgrades • Build and maintain automated workflows to reduce manual HR administration • Translate process needs into system design with People team leaders • Own HR data integrity, reporting, and audit readiness • Ensure HRIS practices meet federal, state, and local compliance requirements • Deliver dashboards and reporting supporting workforce planning and OKRs • Optimize HR processes, policies, and systems for efficiency and compliance • Implement onboarding, employee relations, and policy development practices • Advise on federal, state, and local employment law compliance • Own client relationships, deadlines, and end-to-end delivery • Lead implementation workshops and stakeholder sessions

🎯 Requirements

• 5+ years administering and implementing HRIS/HCM systems • HR Generalist or HRBP background with broad exposure across the employee lifecycle • Experience working directly with clients in consulting, professional services, PEOs, or agencies • Hands-on administrator experience with a core HRIS platform such as HiBob, Dayforce, and/or Rippling required • Hands-on administrator experience with a performance/engagement platform such as Lattice required • HRIS and/or performance platform certification strongly preferred • Strong systems thinking with the ability to troubleshoot integrations independently • Excellent communication, stakeholder management, and advisory skills • Comfort operating in a lean, fast-scaling environment with high ownership expectations • Generalist capability across technology, payroll, innovation, people analytics, operations, people, and culture • Strong data storytelling skills • Client and project management experience • Facilitation experience leading implementation workshops and stakeholder sessions • Innovation mindset and process improvement capability

🏖️ Benefits

• Incentives in addition to compensation • Remote-first work model (Work from Where it Makes Sense – WfWiMS) • Potential consideration for multiple full-time or part-time opportunities over time as part of a long-term talent community

Apply Now

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Similar Jobs

🕒 July 31

CDK Global

5001 - 10000

💼 Consulting

🛡️ Insurance

📦 Logistics

Customer Success Specialist offering product expertise and solutions to CDK clients in the Auto industry. Developing relationships and delivering best-in-class service with a focus on client training and support.

🗣️🇪🇸 Spanish Required

🕒 July 31

Storyteller

11 - 50

📣 Marketing

💼 Consulting

📦 Logistics

Customer Success Manager managing North America accounts for Storyteller's SaaS platform. Focusing on customer outcomes, account health, adoption, and growth with sports and media clients.

🕒 July 31

Cloud Range

11 - 50

💼 Consulting

🏥 Healthcare

🎖️ Defense

Customer Success Manager ensuring smooth customer onboarding and satisfaction for Cloud Range’s cyber readiness solutions. Collaborating across teams to drive customer retention and account growth.

🕒 July 30

Tines

51 - 200

💼 Consulting

📦 Logistics

☁️ SaaS

Lead Customer Success Manager managing post-sales relationships for enterprise clients at Tines. Driving retention and value realization while collaborating with Sales and technical teams to achieve business outcomes.

🕒 July 30

Lightcast

501 - 1000

🏢 Enterprise

📚 Education

🏛️ Government

Customer Success Manager at Lightcast managing client relationships and driving product adoption for measurable outcomes. Requires expertise in customer success and account management roles.

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok