District Service Manager

🔥 0 minutes ago

🏈 Alabama, Arizona, +33 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $87k - $126.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Mazda North American Operations

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1970

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Mazda North American Operations is the North American subsidiary of Mazda Motor Corporation responsible for marketing, sales, distribution, and customer support of Mazda automobiles across the United States (and broader North America). The company showcases and sells a full lineup of passenger cars, crossovers, SUVs, hybrid and plug-in hybrid models, and sports cars through a network of local dealerships, offers financing and warranty products, certified pre-owned programs, owner services, accessories, and promotional offers. Mazda North American Operations emphasizes vehicle design, safety, electrification options, and customer ownership experiences.

📋 Description

• Develop effective relationships with assigned Mazda dealers and Mazda colleagues to improve dealer service and parts operations • Develop and assist in executing action plans to improve customer experience, service retention, and dealer profitability • Provide service drive training, customer arrival and write-up guidance, service selling skills, appointment-process support, vehicle redelivery guidance, and workshop capacity and efficiency improvement • Perform profitability analysis, reviews, and consultation with dealership management • Review reports, scores, trends, and customer comments to identify gaps and recommend best practices, sustainment, and follow-up • Recommend and consult with dealers to increase service traffic and wholesale parts and accessory business • Assist with marketing messages and dealer merchandising across digital, SEM, social, and other platforms • Support and implement national and regional service and parts marketing plans and initiatives • Achieve assigned parts sales objectives • Review reports and results in preparation for weekly dealer visits • Assist dealers with compliance with MNAO policies • Direct dealers to resources for resolving parts supply, customer experience, Mazda program, vendor, and supplier concerns • Document regular, timely dealer contacts in the Dealer Business Contact System • Perform other region-specific duties assigned by management

🎯 Requirements

• Bachelor's degree in business administration, automotive technology, marketing, or related discipline preferred, or equivalent work experience • Minimum of 4+ years of experience with a proven track record of success • 2+ years of experience in a sales-related capacity • Previous wholesale automotive experience preferred • Retail experience a plus • 3+ years in a demonstrated leadership role • Valid driver's license for state of residence required • Satisfactory driving record as determined by the Company • Ability to plan, organize, and manage multiple projects simultaneously • Strong business acumen in dealership operations • Effective oral and written communication • Ability to establish and maintain effective relationships with dealers, staff, and senior management • Computer knowledge, including spreadsheet and internet applications • Ability to travel daily and visit dealers weekly

🏖️ Benefits

• Comprehensive benefits package • Remote work in supported states • Mazda’s driven and passionate working environment