Customer Service Representative

Job not on LinkedIn

🔥 7 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MD Revenue Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

📦 Logistics

📣 Marketing

🏥 Healthcare

Logistics • Marketing • Healthcare

MD Revenue Group is a healthcare service provider specializing in revenue cycle management and medical billing solutions. The company aims to alleviate the financial burdens faced by healthcare providers by simplifying the billing process and maximizing reimbursement for services rendered. Their offerings include medical billing, audits, coding, credentialing, and healthcare marketing services, tailored for a variety of healthcare professionals including solo physicians, clinics, hospitals, and other healthcare facilities. By providing solutions to common financial challenges, MD Revenue Group allows providers to focus more on patient care and operational efficiency.

📋 Description

• Assist patients in resolving billing issues • Handle complaints and set up payment plans • Handle inbound calls from patients regarding bills • Document customer complaints, issues, and interactions in appropriate systems • Meet performance metrics provided by the management team • Perform other duties as needed and assigned by the supervisor

🎯 Requirements

• High school diploma or GED • Customer service/call center experience preferred • Strong communication and de-escalation skills • Comfortable navigating multiple systems at once • Reliable attendance • Must pass a 7-year Background Check, Drug Screen, and Financial Check • High speed Internet connection (DSL / Cable) capable of speeds over 100 mbps

🏖️ Benefits

• 100% Paid Training • 401(k) matching • Paid Time off (PTO) – Up to 10 days your first year! • 8 Paid Holidays – Including your birthday! • Referral Program • Employee Assistance Program (EAP) • Growth & Continued Training • Dental & Vision insurance • Health insurance (including Long & Short-Term Disability) • Life insurance (Company Paid)