Director – Client Engagement

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Med-Metrix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

☁️ SaaS

💰 Private equity on 2025-09

Healthcare • SaaS

Med-Metrix is a company for which only a minimal web presence was provided (the page only displayed "Loading application... Your web browser must have JavaScript enabled... "). No product, market, or mission details were included in the supplied text. Based on the company name alone, it plausibly focuses on medical or clinical metrics, analytics, or healthcare software, but that is speculative and not confirmed by the provided information. Further public details would be required to be more specific.

📋 Description

• Provide leadership to maintain the team’s daily performance excellence while enhancing client relationships • Provide assistance and resolution to external and internal client inquiries • Prepare reports or logs as required • Act as a technical expert regarding financial class responsibility and answer questions from clients and team members • Maintain current working knowledge of healthcare issues and regulations, especially government payors and managed care contracts • Collaborate with Operations to ensure proper internal controls and operating procedures are followed • Analyze and solve problems quickly and thoroughly • Establish realistic goals and priorities aligned with organizational objectives • Adhere to company policies, standards of business conduct, applicable laws, regulations, and governance/compliance programs • Report policy, procedural, internal control, legal, and regulatory violations through the company Help Line or other available mechanism • Assist with internal control failure remediation efforts • Learn internal control responsibilities through training and instruction • Be accountable for internal control performance, implementation, change management, and self-assessment within the area of responsibility • Communicate concerns about internal control design or performance and process changes to management • Establish accountability for internal control performance and promote effective internal control practices • Ensure remote client access is disabled for terminated or transferred employees when applicable and in a timely manner • Use, protect, and disclose patients’ protected health information only in accordance with HIPAA standards • Understand and comply with Information Security and HIPAA policies and procedures • Limit viewing of protected health information to the minimum necessary • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree required • Minimum 10 years of experience in a hospital business office setting or similar setting • Minimum 7 years of experience managing hospital receivables in an acute care setting or equivalent • Prior management experience required • Knowledge of governmental, legal, and regulatory provisions related to collection activity • Knowledge of insurance company practices regarding reimbursement • Proficiency in Microsoft Office Suite • Strong interpersonal skills and ability to communicate well at all levels of the organization • Strong problem-solving and creative skills • Ability to exercise sound judgment and make decisions based on accurate and timely analyses • High level of integrity and dependability, with a strong sense of urgency and results orientation • Excellent written and verbal communication skills required • Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes • Ability to follow directions, collaborate with others, and handle stress

🏖️ Benefits

• Occasional travel to client sites • Employer-provided or required access to a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes