People Operations Manager

Job not on LinkedIn

🔥 29 minutes ago

🇺🇸 United States – Remote

💵 $115k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

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Mighty Acorn Digital

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

💼 Consulting

🏛️ Government

B2B • Consulting • Government

Mighty Acorn Digital is a company that helps governments modernize and deliver world-class digital services for public benefit programs. Their approach focuses on stabilizing, automating, and accelerating the transformation of complex systems, enabling governments to enhance transparency and cooperation. This is achieved without disrupting ongoing services, ultimately aiming for a more efficient public service delivery.

📋 Description

• Maintain the employee handbook, code of conduct, and internal people documentation • Coordinate policy updates with leadership and employment counsel • Research health insurance, state employment taxes, HRIS and PEO solutions, and related topics • Coordinate employment-law administration for employees working remotely across multiple states • Maintain a state-by-state obligations calendar and coordinate federal, state, and local requirements • Administer the performance-review calendar and 90-day check-ins • Coordinate intake and routing for employee questions or Code of Conduct concerns • Coordinate leadership-sponsored DEIA activities and maintain action items • Submit annual 1099s for eligible subcontractors and independent contractors • Coordinate staffing requirements, contractor agreement workflow, and current-engagement lists with Contracts & Compliance • Administer eNPS surveys, summarize results, and present recommendations to leadership • Own end-to-end talent acquisition, including sourcing, promoting openings, resume screening, initial interviews, and scheduling • Support company events, including annual in-person retreats • Coordinate company-side onboarding • Assist managers with Performance Improvement Plan implementation and milestone tracking • Assist with compensation transparency, competitiveness, and annual benchmarking projects • Support the experience of full-time employees, part-time employees, and subcontractors • Assist with offboarding, including personnel records, equipment, access notifications, and open-item transitions • Achieve a recruiting process producing a strong hire within 30 days or less • Monitor eNPS and develop strategies to maintain and improve employee satisfaction • Implement one leadership-approved People Operations improvement within the first 6 months

🎯 Requirements

• At least 6 years of experience in People Operations or HR coordination, preferably in a remote or distributed professional services organization • At least 4 years of experience working in government contracting / professional services • Background in scaling people operations at a growing public interest technology firm • Experience coordinating employment requirements across multiple states, including FMLA and state leave programs, workplace accommodations, required notices, and timely escalation to counsel or qualified advisers • Experience with skillful navigation and resolution of interpersonal conflict • Proven ability to research and prepare findings for cross-functional audiences • Excellent communication skills, with the ability to seek understanding through asking questions • Comfort navigating ambiguity, balancing diverse needs and competing priorities, and clarifying ownership when a process crosses teams • Experience fostering inclusive workplaces • A Bachelor’s degree or equivalent experience • Ability to work efficiently, sometimes under tight deadlines • Preference for transparency and ability to communicate directly and transparently • Ability to adapt quickly and cope with temporarily ambiguous situations as requirements change • Work must be performed from within the contiguous United States • Active US citizenship or a green card, with work authorization that does not require present or future visa sponsorship by Mighty Acorn Digital • Must pass a criminal background check before start date • Fast (>100Mbps) and reliable internet connection • Dedicated workspace with background noise at an appropriate level for audio calls • At least a 5-hour overlap with 9a-5p ET

🏖️ Benefits

• Bonus • Profit sharing bonus available after 90 days of employment • Remote work arrangement • Annual in-person retreats • Dedicated workspace and fast, reliable internet requirements support remote work • Equal opportunity workplace committed to diversity and inclusion

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