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Software Engineer

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

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Logo of Miratech

Miratech

501 - 1000 employees

Founded 1989

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Private Equity Round on 2022-04

B2B • Consulting • SaaS

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.

📋 Description

• Design, develop, and maintain reusable AI Fabric platform services, APIs, microservices, and web applications • Support bot onboarding, conversation orchestration, routing, integrations, and platform operations • Build scalable cloud-native and event-driven solutions • Develop and support LiveKit-based voice and real-time communication capabilities • Integrate voice, media, AI, routing, transfer, and telephony systems • Build frontend experiences for self-service onboarding, administration, monitoring, and operational management • Implement enterprise integrations with AI/ML, Conversational AI, contact center, CRM, backend, and third-party systems • Establish and maintain CI/CD, observability, reliability, security, monitoring, and production-readiness standards • Troubleshoot production issues • Collaborate with Product, Architecture, Security, and Operations teams • Use enterprise-approved AI development tools to improve engineering productivity, code quality, documentation, testing, and delivery efficiency

🎯 Requirements

• 5+ years of experience in software engineering • Strong expertise in cloud-native applications, APIs, microservices, and distributed systems • Strong programming skills in Go, Python, Java, or similar languages • Hands-on experience with AWS, Azure, or GCP • Experience with event-driven architecture, Kafka/event streaming, CI/CD, and production support • Strong frontend development experience using React, Angular, Vue, or similar modern JavaScript frameworks • Ability to build responsive web applications and user interfaces • Experience designing secure enterprise integrations, APIs, and backend systems • Strong understanding of system design, scalability, reliability, observability, and security • Experience with Conversational AI, chatbot platforms, AI/ML, voice/telephony, or real-time communication systems • Strong troubleshooting, debugging, analytical, and problem-solving skills • Experience working in enterprise environments • Excellent communication and collaboration skills • Ability to work independently and across Product, Architecture, Security, and Operations teams • Experience with LiveKit and real-time voice/communication platforms is nice to have • Experience with Genesys, Amazon Connect, Five9, NICE, or other contact center/telephony platforms is nice to have • Experience with chatbot or conversational AI solutions is nice to have • Experience with Databricks, advanced AI/ML technologies, Generative AI, or multi-provider AI platforms is nice to have • Experience building self-service platforms, administration portals, operational dashboards, or enterprise-scale AI/contact center solutions is nice to have

🏖️ Benefits

• Health insurance • Language courses • Relocation program • Remote work flexibility • Professional development opportunities • Certification programs • Mentorship and talent investment programs • Internal mobility opportunities • Internship opportunities • Inclusive and supportive work environment • Regular team-building company social events

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