Sales Operations Manager – Implementation

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $106k - $153k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Motive

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🏗️ Construction

🍽️ Food & Beverage

Logistics • Construction • Food & Beverage

Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.

📋 Description

• Pinpoint drivers of services performance and lead initiatives to improve the new customer experience and team efficiency • Partner with cross-functional teams to scope and execute strategic projects reducing workflow friction and inefficiencies for the Services organization • Manage weekly and monthly business processes, escalating deviations from goals and expectations • Connect Services with the rest of the business • Handle ad-hoc reporting requests through Salesforce and other platforms • Advise sales leadership on operational approaches to business problems at scale • Optimize workflows and manage operational processes across Implementation, Installation, and Customer Education • Apply data-driven perspectives to operational process management, resource allocation, and performance monitoring • Collaborate with Sales, Support, and Product teams

🎯 Requirements

• 3+ years of Field Sales/Revenue Operations experience at a high-growth SaaS company in the Mid-Market or Enterprise segments • Exceptional spreadsheet and data management skills • Experience building Salesforce reports and dashboards • Knowledge of how SFDC applications integrate with each other • Ability to enable sales on SFDC best practices and related tools • Experience partnering with Sales Leadership on weekly forecasting, territory alignment, ROE, QBRs, and related projects • Experience identifying and leveraging AI-driven tools and solutions for sales operations • Ability to take initiative and own projects with little guidance • Ability to prioritize workload and manage multiple concurrent projects in a rapidly changing, hyper-growth environment • Strong written and verbal communication skills • Must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

🏖️ Benefits

• Health, pharmacy, optical, and dental care benefits • Paid time off • Sick time off • Short-term and long-term disability coverage • Life insurance • 401(k) contribution • Restricted stock units may be included in total compensation for certain roles • Some interviews or new-hire training sessions may be held in person at one of Motive's global offices