Commercial Lines AI Solutions Engineer

Job not on LinkedIn

🔥 9 minutes ago

🦌 Connecticut, Florida, +21 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $77.5k - $123.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Encova Insurance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

💸 Finance

👥 B2C

Insurance • Finance • B2C

Encova Insurance is an insurance company dedicated to providing comprehensive insurance solutions for both personal and commercial needs. With decades of experience in the industry, Encova Insurance offers a wide range of products including home, auto, and workers' compensation insurance, while specializing in tailored commercial packages for complex businesses. They prioritize innovation and customer service, ensuring policyholders receive the support and coverage necessary for long-term success.

📋 Description

• Design, configure, test, deploy, monitor, maintain, and retire AI agents and workflows using Microsoft 365 Copilot, Copilot Studio, Power Platform, SharePoint, Teams, Dataverse, Azure AI services, and approved integrations • Develop AI agent instructions, knowledge sources, prompts, actions, workflows, structured outputs, escalation paths, and reusable components • Troubleshoot AI agent behavior, retrieval quality, permissions, integrations, workflow execution, and production issues • Maintain technical and support documentation • Monitor adoption, quality, usage, cost, feedback, and business outcomes, and continuously improve or consolidate solutions • Partner with Underwriting, Safety and Loss Control, and Claims leaders and subject-matter experts to identify and prioritize AI opportunities • Lead discovery sessions, translate business requirements into solution designs and test scenarios, develop prototypes, and recommend appropriate solutions • Maintain a Commercial Lines AI use-case portfolio and development backlog • Coordinate dependencies and avoid duplicative or unsupported solutions • Communicate solution capabilities, limitations, risks, resource needs, and expected value • Build solutions in accordance with architecture, security, privacy, records management, legal, compliance, regulatory, and responsible AI standards • Use approved data sources and role-based access with grounding, traceability, human review, approval controls, disclaimers, and escalation requirements • Develop and execute test plans covering accuracy, completeness, permissions, edge cases, failures, workflows, integrations, and user experience • Coordinate business user acceptance testing before deployment • Prevent solutions from independently making final underwriting, pricing, claims, coverage, legal, regulatory, or employment decisions • Escalate material risks through established channels • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in computer science, business, or insurance field, or an equivalent combination of education and experience is required • Minimum of 3 years of hands-on experience with Microsoft Copilot Studio, Microsoft 365 Copilot, Power Platform, Azure AI, generative AI, or comparable technologies is required • Strong analytical, project-management, facilitation, written communication, and cross-functional collaboration skills are required • Experience translating business requirements into implemented solutions across discovery, design, development, testing, deployment, monitoring, and production support is preferred • Working knowledge of APIs, connectors, authentication, data integration, enterprise content sources, generative AI grounding, retrieval, evaluation, hallucination risk, and human oversight is preferred • Property and casualty insurance experience, ideally within Commercial Lines Underwriting, SLC, Claims, Product, Premium Audit, or related operations is strongly preferred • Working knowledge of commercial insurance processes, data, documents, controls, and regulatory considerations is strongly preferred • Microsoft technical certifications and/or insurance education or designations such as CPCU, ARM, AINS, AU, AIC, or comparable credentials is a plus • Must reside and work within an eligible U.S. state in Encova’s hiring footprint

🏖️ Benefits

• Bonus / company incentive bonus program • Health, Dental & Vision Insurance • Company-provided life and income protection plans • 401(k) Retirement Plan with 100% company match up to 7% on annual salary • Paid Time Off • Paid Holidays • Floating Holidays • Flexible work arrangements (hybrid and remote depending on the role)

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