Complaints Administrative Assistant

🔥 7 minutes ago

🐊 Florida, Louisiana, +2 more states – Remote

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💵 $47.5k - $52k / year

⏰ Full Time

🟢 Junior

📋 Administrative Assistant

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Motorola Solutions

Motorola Solutions

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Handle and/or receive complaints, incidents, and issues • Process claims • Review contracts and documents • Perform data entry • Log and pull evidence • Prepare estimates and quotes • Conduct internal audits • Make outbound calls to debtors to discuss claim review findings, approximately 40% of the role • Perform remediations • Generate reports • Discern and review cases from a factual perspective while following established processes • Analyze data and keep the department up to date as new production occurs

🎯 Requirements

• High School Diploma or equivalent • 1-2 years Repossession Industry and/or Insurance Claims, Impounds or Body Shop Repair • Legal authorization to work in the U.S. indefinitely is required • Employer work permit sponsorship is not available for this position • Excellent verbal and written communication skills • Strong phone skills with ability to give clear and concise direction • Strong multi-tasking and organization skills • Google email, Docs & Sheets experience preferred • Microsoft Excel & Word (Intermediate to Advanced) experience • Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience • Claims and/or Complaints experience a plus • No travel required • No relocation provided

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Referral Payment Plan

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